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Remote Cruise Agent Jobs in Massachusetts

Remote Cruise Line Scheduler
By Norton & Associates Inc. At Massachusetts, United States
Complete ongoing training to earn and maintain certification to book travel
Network with tour operators regarding packages that you can possibly offer to clients
Personal travel experience is a huge plus, however not required
Previous experience in customer service or hospitality also a plus, but not required
Research, Create, and Execute exceptional itineraries for clients
Review individuals needs and wants for travel, to ensure you can cater a trip specially designed to meet their needs
Remote Cruise Specialist Jobs
By Caribbean and Cruise Experience At Boston, MA, United States
Flexible Work Hours - Experience the freedom to manage your time and achieve a perfect work-life harmony.
Superior Communication Skills - Express yourself effectively in writing and speech, enabling smooth interactions with clients.
Prompt Decision-Making Skills - Exhibit fast and informed judgment, ensuring swift and efficient service for clients.
Cruise Discounts - Access exclusive cruise travel benefits and enjoy unforgettable seafaring adventures of your own.
No Prior Experience Required - Embark on this exciting opportunity, even if you're new to the industry.
Comprehensive Training Provided - Develop valuable insights and skills through our detailed training program.

Are you looking for a job that offers the freedom of working from home? Become a Remote Cruise Agent and help people plan their dream vacations! You'll get to work with a variety of clients, from families to honeymooners, and help them find the perfect cruise for their needs. Plus, you'll get to enjoy the flexibility of working from home and setting your own hours. Join us today and start planning amazing vacations!

Overview A Remote Cruise Agent is a customer service professional who works from a remote location to provide customer service and sales support for cruise lines. They are responsible for providing customers with information about cruise packages, booking reservations, and answering customer inquiries. Detailed Job Description Remote Cruise Agents are responsible for providing customers with information about cruise packages, booking reservations, and answering customer inquiries. They must be knowledgeable about the cruise line's offerings and be able to provide customers with accurate information. They must also be able to handle customer complaints and resolve any issues that arise. Additionally, they must be able to upsell customers on additional services and packages. Job Skills Required
• Excellent customer service skills
• Knowledge of the cruise line's offerings
• Ability to upsell customers on additional services and packages
• Ability to handle customer complaints and resolve any issues that arise
• Excellent communication and interpersonal skills
• Proficiency in using computer software and applications
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of the cruise industry
• Ability to work independently and remotely
Job Knowledge
• Knowledge of the cruise industry
• Knowledge of cruise packages and services
• Knowledge of customer service principles and practices
• Knowledge of computer software and applications
Job Experience
• Previous customer service experience
• Previous experience working in the cruise industry
Job Responsibilities
• Provide customers with information about cruise packages, booking reservations, and answering customer inquiries
• Handle customer complaints and resolve any issues that arise
• Upsell customers on additional services and packages
• Maintain customer records and update customer information
• Follow up with customers to ensure satisfaction with services provided