Remote Client Service Specialist Jobs in Ohio
Remote Client Specialist Jobs
By Feyer and Associates
At Kansas, United States
Client Service Specialist Jobs
By Coastline Wealth Management
At , Port Jefferson, 11777, Ny
$55,000 - $70,000 a year
Are you looking for a job that allows you to work from the comfort of your own home? We are looking for a Remote Client Service Specialist to join our team and provide exceptional customer service to our clients. You will be responsible for responding to customer inquiries, resolving customer issues, and providing technical support. If you have excellent communication and problem-solving skills, we want to hear from you!
Overview A Remote Client Service Specialist is responsible for providing customer service and technical support to clients remotely. They are responsible for troubleshooting and resolving customer issues, providing technical assistance, and responding to customer inquiries. Detailed Job Description The Remote Client Service Specialist is responsible for providing customer service and technical support to clients remotely. They will be responsible for troubleshooting and resolving customer issues, providing technical assistance, responding to customer inquiries, and providing technical support to clients. They will also be responsible for providing customer service and technical support to clients via phone, email, and chat. Job Skills Required• Excellent customer service and communication skills
• Ability to troubleshoot and resolve customer issues
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Ability to work independently and as part of a team
• Ability to work in a fast-paced environment
• Ability to multitask and prioritize tasks
• Ability to work with minimal supervision
Job Qualifications
• Bachelor’s degree in computer science, information technology, or related field
• At least two years of experience in customer service or technical support
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Ability to work in a fast-paced environment
• Ability to multitask and prioritize tasks
• Ability to work with minimal supervision
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Knowledge of troubleshooting and resolving customer issues
• Knowledge of customer service and technical support
Job Experience
• At least two years of experience in customer service or technical support
• Experience working remotely
• Experience providing customer service and technical support
Job Responsibilities
• Troubleshoot and resolve customer issues
• Provide technical assistance and support to clients
• Respond to customer inquiries and requests
• Provide customer service and technical support via phone, email, and chat
• Monitor customer service and technical support systems
• Maintain customer service and technical support records
• Update customer service and technical support systems
• Assist with customer service and technical support training
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