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Remote Claims Call Center Specialist I Jobs in Colorado

Scheduler I, Call Center
By Denver Health At , Denver, 80204 $19.23 - $25.96 an hour
1-3 years Two years customer service or healthcare experience Required
Excellent customer focus/service, people skills, listening, verbal and written communication, problem solving and multitasking skills.
Knowledge of standardized scheduling, canceling, rescheduling, attendance procedures.
Knowledge of Commercial Insurance referral and authorization process is preferred.
Possess knowledge of PC applications (NT, Windows), healthcare applications and phone systems.
Resolves customer problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems. (15%)
Claims Service Ambassador I (Remote)
By Wawanesa Insurance At , Fort Collins, 80526, Co $21.17 - $31.76 an hour
Good time management and organizational skills with the ability to prioritize work in a fast paced, changing environment
Exceptional customer service skills demonstrating empathy and concern for customer satisfaction
Good communication skills, both written and oral
Good investigative and analytical skills
Detail oriented with a critical degree of accuracy regarding data entry
Voluntary benefit plans – accident, hospital indemnity and critical illness
Scheduler I, Call Center
By Denver Health At , Denver, 80204, Co $19.23 - $25.96 an hour
1-3 years Two years customer service or healthcare experience Required
Excellent customer focus/service, people skills, listening, verbal and written communication, problem solving and multitasking skills.
Knowledge of standardized scheduling, canceling, rescheduling, attendance procedures.
Knowledge of Commercial Insurance referral and authorization process is preferred.
Possess knowledge of PC applications (NT, Windows), healthcare applications and phone systems.
Resolves customer problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems. (15%)

Are you looking for an exciting opportunity to work in a fast-paced, customer-focused environment? We are looking for a Remote Claims Call Center Specialist I to join our team and provide exceptional customer service to our clients. As a Remote Claims Call Center Specialist I, you will be responsible for handling incoming calls from customers, accurately entering data into our system, and providing timely and accurate responses to customer inquiries. If you have excellent communication skills, a passion for customer service, and the ability to work independently, then this is the job for you!

What is Remote Claims Call Center Specialist I Job Skills Required?

• Excellent customer service and communication skills
• Ability to multitask and prioritize tasks
• Knowledge of insurance and claims processing
• Proficiency in Microsoft Office Suite
• Ability to work independently and as part of a team
• Ability to work in a fast-paced environment

What is Remote Claims Call Center Specialist I Job Qualifications?

• High school diploma or equivalent
• Previous experience in customer service or call center environment
• Knowledge of insurance and claims processing
• Ability to work independently and as part of a team
• Ability to work in a fast-paced environment

What is Remote Claims Call Center Specialist I Job Knowledge?

• Knowledge of insurance and claims processing
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications

What is Remote Claims Call Center Specialist I Job Experience?

• Previous experience in customer service or call center environment
• Previous experience in insurance and claims processing

What is Remote Claims Call Center Specialist I Job Responsibilities?

• Respond to customer inquiries via phone, email, or other communication channels
• Process customer claims and provide accurate information
• Follow up with customers to ensure satisfaction
• Maintain customer records and update information as needed
• Monitor customer accounts