Call Center Appointment Service Coordinator - Remote
By Kaiser Permanente At Duluth, GA, United States
Minimum two (2) years of experience in a similar customer service position which included data entry and high volume phone duties.
Minimum four (4) years of call center experience representing managed care or health insurance customer service.
Minimum two (2) years of experience in a claims paying environment, clinical office environment or contact center.
High School Diploma or General Education Development (GED) required.
Appointment-setting experience in a clinical setting or health care service role.
Working knowledge of PC and computer software (i.e. Microsoft Office, CRM Documentation, and EMR Tools).