Benefits Customer Service Representative - Remote | Wfh
By Get.It Recruit - Administrative At Richardson, TX, United States

Are you passionate about helping people and looking for a rewarding career opportunity? We are currently seeking a Remote Benefits Customer Service Representative to join our team. This position ...

Are you looking for a customer service role that offers the flexibility of working from home? We are looking for experienced Customer Service Representatives to join our team and provide exceptional service to our customers. You will have the opportunity to work remotely and enjoy the benefits of a flexible schedule. Apply now and join us in making a difference!

What is Remote Benefits Customer Service Representatives Skill Requirements?

• Excellent customer service skills
• Ability to communicate effectively with customers
• Knowledge of benefits and insurance policies
• Ability to multitask and prioritize tasks
• Proficiency in using computers and software programs
• Ability to work independently and as part of a team

What is Remote Benefits Customer Service Representatives Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of benefits and insurance policies
• Ability to work independently and as part of a team
• Proficiency in using computers and software programs

What is Remote Benefits Customer Service Representatives Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of benefits and insurance policies
• Knowledge of relevant computer applications

What is Remote Benefits Customer Service Representatives Experience?

• Previous customer service experience
• Previous experience in a benefits or insurance related field

What is Remote Benefits Customer Service Representatives Responsibilities?

• Respond to customer inquiries via phone, email, and chat
• Provide accurate and timely information about benefits and insurance policies
• Process customer requests and update customer accounts
• Resolve customer complaints in a timely and professional manner
• Maintain customer records and update customer information
• Follow up with customers to ensure satisfaction