Regional Transportation Operations Manager, Last Mile *
By Nike At Memphis, TN, United States
Partner with Transportation Strategy & Analytics and LSP Management to develop and maintain standardized performance metrics for all domestic carrier scorecards
Excellent people skills and experience making group presentations
Experience driving performance through metrics and using data for process improvement
Experience working across all levels, from front-line associates to senior-level leaders
Experience being accountable for cost, quality, and service performance and for making decisions when trade-offs are required
Develop Holiday/Peak season operational plans with Digital DCs to enhance capacity needs and to ensure on-time performance

Are you an experienced leader looking to make an impact in the Last Mile Operations space? We are looking for a Regional Director of Last Mile Operations to join our team and lead our efforts in delivering exceptional customer service and operational excellence. You will be responsible for developing and executing strategies to ensure the successful delivery of our products and services to our customers. If you are a motivated and results-oriented individual with a passion for driving operational excellence, this is the perfect opportunity for you!

Overview:

The Regional Director of Last Mile Operations is responsible for overseeing the operations of the last mile delivery service in a designated region. This includes managing the day-to-day operations, ensuring customer satisfaction, and developing strategies to improve operational efficiency. The Regional Director will also be responsible for developing and maintaining relationships with key stakeholders, including customers, vendors, and other partners.

Detailed Job Description:

The Regional Director of Last Mile Operations is responsible for overseeing the operations of the last mile delivery service in a designated region. This includes managing the day-to-day operations, ensuring customer satisfaction, and developing strategies to improve operational efficiency. The Regional Director will also be responsible for developing and maintaining relationships with key stakeholders, including customers, vendors, and other partners. The Regional Director will be responsible for developing and implementing strategies to improve customer service, reduce costs, and increase efficiency. The Regional Director will also be responsible for monitoring performance metrics, analyzing data, and making recommendations for improvement.

What is Regional Director Of Last Mile Operations Job Skills Required?

• Excellent leadership and management skills
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Ability to work independently and in a team environment
• Ability to multitask and prioritize tasks
• Knowledge of last mile delivery operations
• Knowledge of customer service principles and practices
• Knowledge of budgeting and financial management

What is Regional Director Of Last Mile Operations Job Qualifications?

• Bachelor’s degree in business, logistics, or related field
• 5+ years of experience in last mile delivery operations
• Proven track record of successful operations management
• Experience in developing and implementing strategies to improve customer service, reduce costs, and increase efficiency
• Ability to work in a fast-paced environment

What is Regional Director Of Last Mile Operations Job Knowledge?

• Knowledge of last mile delivery operations
• Knowledge of customer service principles and practices
• Knowledge of budgeting and financial management
• Knowledge of operational metrics and analytics

What is Regional Director Of Last Mile Operations Job Experience?

• 5+ years of experience in last mile delivery operations
• Proven track record of successful operations management
• Experience in developing and implementing strategies to improve customer service, reduce costs, and increase efficiency

What is Regional Director Of Last Mile Operations Job Responsibilities?

• Manage the day-to-day operations of the last mile delivery service in a designated region
• Develop and maintain relationships with key stakeholders, including customers, vendors, and other partners
• Develop and implement strategies to improve customer service, reduce costs, and increase efficiency
• Monitor performance