Regional Manager, Customer Success
By CDK Global At Los Angeles, CA, United States
Minimum 5 years of experience with people management
Accountable for all people-management activities for subordinate staff
Collaborates with the Implementation, Consulting, and the Performance management teams as it relates to overall success of our customers
Knowledge of CDK’s business strategy, operational workings of CDK, product offerings and automotive industry is essential
Minimum 8 years of experience in customer-facing organization
Experience in Sales including post-sales
Customer Manager Jobs
By EGYM At Denver, CO, United States
You will own and manage the end-to-end customer support and service experience
You will build sustainable relationships and trust with customers through your problem solving skills and your open and interactive communication
You have 1+ years of experience in a customer facing support role
You have experience with a CRM and Technical Support systems (specific experience with Salesforce and Zendesk is a plus)
The Customer Manager is responsible for supporting EGYM customers by quickly and efficiently responding to
You will own and manage the end-to-end
Regional Customer Experience Manager
By Nissan At , Irvine, Ca $83,789 - $169,441 a year

With a focus on Mobility, Operational Excellence, Value to our Customers and the Electrification of vehicles, you can expect to be part of something exciting. From the sleek design of our vehicles to ...

Regional Customer Success Manager
By Nearpod At United States
Manage expansion sales process through qualification, needs analysis, product demonstration, negotiation and close sale
Overcome customer objections by demonstrating negotiation skills and ability to sell benefits not features
Build, manage, and leverage key stakeholder relationships to build awareness across the entire district
You have a background in Education and/or with SaaS companies
World Class Benefits: Medical, Prescription, Dental, Vision, Telehealth
Develop a communication cadence with customers to monitor account health and deliver student learning outcomes
Regional Manager, Customer Success
By A Place For Mom At , Buffalo, Ny $90,000 - $100,000 a year
Effective time management skills and strong computer skills necessary, including Word and Excel.
3+ years of experience in account management and/or senior living sales management
3+ years’ successful experience as a sales manager.
Lead, manage, and develop a high performing results driven Customer Success team via recruitment, training, coaching and motivating.
Manage performance of your team to maximize outcomes.
Track record of exceeding quota as a sales manager.

Are you looking for an exciting opportunity to lead a team of customer service professionals? We are looking for a Regional Customer Manager to join our team and help us provide exceptional customer service to our clients. As Regional Customer Manager, you will be responsible for managing customer relationships, developing customer service strategies, and ensuring customer satisfaction. If you have a passion for customer service and are looking for a rewarding career, this is the job for you!

Overview:

A Regional Customer Manager is responsible for managing customer relationships and providing customer service in a designated region. They are responsible for developing and maintaining relationships with customers, providing customer service, and ensuring customer satisfaction.

Detailed Job Description:

The Regional Customer Manager is responsible for managing customer relationships in a designated region. This includes developing and maintaining relationships with customers, providing customer service, and ensuring customer satisfaction. The Regional Customer Manager will also be responsible for identifying customer needs and providing solutions to meet those needs. They will also be responsible for developing and implementing strategies to increase customer loyalty and retention.

What is Regional Customer Manager Job Skills Required?

• Excellent customer service skills
• Strong communication and interpersonal skills
• Ability to build relationships with customers
• Ability to identify customer needs and provide solutions
• Ability to develop and implement strategies to increase customer loyalty and retention
• Knowledge of customer service best practices
• Ability to work independently and as part of a team
• Ability to manage multiple tasks and prioritize
• Proficiency in Microsoft Office Suite

What is Regional Customer Manager Job Qualifications?

• Bachelor’s degree in Business Administration, Marketing, or related field
• 5+ years of customer service experience
• Proven track record of successful customer relationships
• Knowledge of customer service best practices
• Ability to work independently and as part of a team

What is Regional Customer Manager Job Knowledge?

• Knowledge of customer service best practices
• Knowledge of customer relationship management (CRM) systems
• Knowledge of sales and marketing principles
• Knowledge of customer service software

What is Regional Customer Manager Job Experience?

• 5+ years of customer service experience
• Proven track record of successful customer relationships

What is Regional Customer Manager Job Responsibilities?

• Develop and maintain relationships with customers
• Provide customer service and ensure customer satisfaction
• Identify customer needs and provide solutions to meet those needs
• Develop and implement strategies to increase customer loyalty and retention
• Monitor customer feedback and address any issues
• Manage customer accounts and ensure accuracy of customer data
• Prepare reports on customer service performance
• Assist with sales and marketing initiatives