Regional Service Manager Jobs
By CMS Nextech At , Schiller Park, 60176, Il $250,000 a year
Evaluate and perform annual reviews with Operations Manager approval
Communicate needs to field teams (Dispatchers, ASM’s, Operations Manager, and VP’s)
Manage customer relationships for assigned area
Ensure area meets or exceeds customer and company SLA requirements
Manage dispatchers and ensure company systems and procedures are followed
Manage labor and material costs

Are you looking for an exciting opportunity to join a dynamic team and make a real difference? We are looking for a Regional Client Service Associate to join our team and provide exceptional customer service to our clients. You will be responsible for managing client relationships, resolving customer inquiries, and providing support to our regional sales team. If you have a passion for customer service and a desire to help our clients succeed, this is the job for you!

What is Regional Client Service Associate Skills Required?

• Excellent customer service skills
• Strong communication and interpersonal skills
• Ability to multi-task and prioritize
• Proficiency in Microsoft Office Suite
• Ability to work independently and as part of a team
• Knowledge of relevant software and applications

What is Regional Client Service Associate Qualifications?

• Bachelor’s degree in business, finance, or related field
• At least two years of experience in customer service or related field
• Knowledge of financial services and products

What is Regional Client Service Associate Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of financial services and products
• Knowledge of relevant software and applications

What is Regional Client Service Associate Experience?

• At least two years of experience in customer service or related field
• Experience in a financial services or banking environment

What is Regional Client Service Associate Responsibilities?

• Respond to customer inquiries in a timely and professional manner
• Provide accurate information about products and services
• Process customer transactions accurately and efficiently
• Maintain customer records and update customer information
• Resolve customer complaints and inquiries in a timely manner
• Monitor customer accounts and transactions
• Assist with other customer service related tasks as needed