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Receptionist Customer Service Jobs in Wisconsin

Customer Service Representative / Office Administrator / Receptionist
By Crash Champions At Slinger, WI, United States
Additional responsibilities as assigned by General Manager
Knowledge of Collision Industry including high-level knowledge of insurance procedures and requirements
6 months or greater of prior experience working in a fast-paced, customer-service environment
Review vehicle damages with customers and walk through high-level repair process and next steps
Provide repair status updates to customer via call or text based on an established communication cadence with the customer
Frequently communicate to get updates regarding the status of vehicles within the repair process
Customer Service Representative / Office Administrator / Receptionist
By Crash Champions At Wauwatosa, WI, United States
Knowledge of Collision Industry including high-level knowledge of insurance procedures and requirements
6 months or greater of prior experience working in a fast-paced, customer-service environment
Communicate with Repair Planner: Frequently communicate to get updates regarding the status of vehicles within the repair process
Perform administrative tasks : Administrative tasks may include collecting incoming payments, updating ARMS/rental matching and conducting AR follow-up calls
Provide additional support to Repair Planner (as needed): Complete parts invoices and provide additional support for Repair Planner role as needed
Legally authorized to work in the United States
Customer Service Representative / Office Administrator / Receptionist
By Crash Champions At Milwaukee, WI, United States
Knowledge of Collision Industry including high-level knowledge of insurance procedures and requirements
6 months or greater of prior experience working in a fast-paced, customer-service environment
Communicate with Repair Planner: Frequently communicate to get updates regarding the status of vehicles within the repair process
Perform administrative tasks : Administrative tasks may include collecting incoming payments, updating ARMS/rental matching and conducting AR follow-up calls
Provide additional support to Repair Planner (as needed): Complete parts invoices and provide additional support for Repair Planner role as needed
Legally authorized to work in the United States

Are you looking for a job that combines customer service with a friendly and professional atmosphere? We are looking for a Receptionist Customer Service Representative to join our team! You will be the first point of contact for our customers and will be responsible for providing exceptional customer service. If you have excellent communication skills and a passion for helping others, this is the job for you!

Overview Receptionist Customer Service is a position that involves providing customer service to customers and visitors in a professional and friendly manner. The job requires excellent communication skills, the ability to multitask, and the ability to handle customer inquiries and complaints in a timely and efficient manner. Detailed Job Description Receptionist Customer Service is responsible for greeting customers and visitors, answering phone calls, responding to customer inquiries, and providing general customer service. The job also involves providing administrative support to the organization, such as filing, data entry, and other clerical duties. The job requires excellent communication skills, the ability to multitask, and the ability to handle customer inquiries and complaints in a timely and efficient manner. Job Skills Required
• Excellent customer service skills
• Excellent communication skills
• Ability to multitask
• Ability to handle customer inquiries and complaints
• Knowledge of office procedures
• Knowledge of computer systems and software
• Ability to work independently
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Ability to type at least 30 words per minute
• Knowledge of Microsoft Office Suite
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of office procedures
• Knowledge of computer systems and software
Job Experience
• Previous customer service experience
• Previous receptionist experience
Job Responsibilities
• Greet customers and visitors
• Answer phone calls
• Respond to customer inquiries
• Provide general customer service
• Provide administrative support
• File documents
• Enter data into computer systems
• Handle customer complaints
• Maintain customer records
• Follow up with customers