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Receptionist And Switchboard Jobs in Missouri

Receptionist/Switchboard Jobs
By Shriners Children's At St Louis, MO, United States

Shriners Children’s is a family that respects, supports, and values each other. We are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global ...

Are you looking for an exciting opportunity to work as a Receptionist and Switchboard Operator? We are looking for an enthusiastic and organized individual to join our team! As a Receptionist and Switchboard Operator, you will be responsible for providing excellent customer service, answering incoming calls, and directing calls to the appropriate personnel. You will also be responsible for greeting visitors, maintaining a professional appearance, and providing general administrative support. If you have excellent communication skills and a passion for customer service, this could be the perfect job for you!

Overview:

Receptionists and switchboard operators are responsible for providing customer service and administrative support in a variety of settings. They answer incoming calls, direct calls to appropriate personnel, and provide general information to callers. They also greet visitors, handle incoming and outgoing mail, and perform other clerical duties as needed.

Detailed Job Description:

Receptionists and switchboard operators are responsible for providing customer service and administrative support in a variety of settings. They answer incoming calls, direct calls to appropriate personnel, and provide general information to callers. They also greet visitors, handle incoming and outgoing mail, and perform other clerical duties as needed. They may also be responsible for scheduling appointments, maintaining records, and managing databases.

What is Receptionist And Switchboard Job Skills Required?

• Excellent customer service and communication skills
• Ability to multitask and prioritize tasks
• Proficiency in computer applications such as Microsoft Office
• Ability to work in a fast-paced environment
• Knowledge of office procedures and protocols
• Ability to maintain confidentiality

What is Receptionist And Switchboard Job Qualifications?

• High school diploma or equivalent
• Previous experience in a customer service or administrative role
• Knowledge of office equipment and procedures
• Ability to type accurately and quickly

What is Receptionist And Switchboard Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of office procedures and protocols
• Knowledge of telephone systems and switchboard operations
• Knowledge of computer applications such as Microsoft Office

What is Receptionist And Switchboard Job Experience?

• Previous experience in a customer service or administrative role
• Previous experience working with telephone systems and switchboard operations

What is Receptionist And Switchboard Job Responsibilities?

• Answer incoming calls and direct them to the appropriate personnel
• Greet visitors and provide general information
• Handle incoming and outgoing mail
• Schedule appointments and maintain records
• Manage databases and update information
• Perform other clerical duties as needed