Quality Customer Service Representative Jobs in Texas

Prefer extensive supervisory experience and knowledge of the Amtrak system, policies, procedures, and service standards for on- board employees

Provides direction to ensure compliance of all personnel with corporate policies & procedures relative to customer experience

Testing consistent with service requirements and other items of regulatory compliance

Effectively contributes to a safe and secure work environment for employees and travel experience for customers

Experience in revenue and accounting procedures, including the ability to evaluate and to perform audits

Experience in TDRS, CSPMI, Exodin machines, Point of Sale (POS)