Public Safety Dispatcher Jobs in Arkansas , Employment

Are you looking for a job that offers a chance to make a difference in your community? Join our team as a Public Safety Dispatcher and help protect and serve the citizens of our city! As a dispatcher, you will be responsible for answering emergency and non-emergency calls, dispatching police, fire, and medical personnel, and providing assistance to the public. If you have a passion for public service and want to make a positive impact in your community, this is the job for you!

Job Description of Public Safety Dispatcher Public Safety Dispatchers are responsible for receiving and dispatching emergency and non-emergency calls for police, fire, and ambulance services. They are the first point of contact for the public in times of crisis and must be able to handle high-pressure situations with accuracy and efficiency. Job Skills Required

• Excellent communication skills, both verbal and written

• Ability to multi-task and prioritize tasks

• Ability to remain calm and composed in stressful situations

• Ability to work independently and as part of a team

• Knowledge of local geography and streets

• Knowledge of police and fire codes

• Knowledge of computer systems and software

• Knowledge of radio systems and protocols

Job Qualifications

• High school diploma or equivalent

• Previous experience in a related field is preferred

• Must be able to pass a background check

• Must be able to pass a drug test

• Must be able to pass a physical exam

• Must be able to pass a psychological exam

Job Knowledge

• Knowledge of emergency response protocols

• Knowledge of local laws and regulations

• Knowledge of police and fire codes

• Knowledge of computer systems and software

• Knowledge of radio systems and protocols

Job Experience

• Previous experience in a related field is preferred

• Previous experience in customer service is preferred

• Previous experience in a call center is preferred

Job Responsibilities

• Receiving and dispatching emergency and non-emergency calls

• Maintaining contact with police, fire, and ambulance services

• Monitoring radio frequencies and responding to calls

• Recording and maintaining accurate records of calls

• Providing information to the public

• Assisting in the coordination of emergency response teams

• Performing other related duties as assigned