Production Support Specialist Jobs
By Molathati Technology Solutions At United States
• Weekend rotation will be once in 3-5 weeks.
• Able to communicate across multiple teams on day-to-day support operations.
• Able to use Service Now to create tickets (can be trained, learn on the job)
• Able to use Splunk logs for triaging (can be trained, learn on the job)
• Able to use Github and Rally tools (can be trained, learn on the job)
• Root cause analysis of problems/issues reported by clients/members.
L2 Production Support Jobs
By Mastech Digital At United States
• AWS Hands on Experience and Certification a must.
Your future duties and responsibilities
Required qualifications to be successful in this role
• Good organization and communication skills. Strong aptitude for attention to details.
Knowledge of PC usage and related software packages (e.g. outlook, browsers, SharePoint, Office Suite).
Location: Sterling, VA; Columbia, SC or Troy, AL
Analyst, Production Support (Remote)
By Panera Bread At United States
2+ years’ experience as a technical support analyst or in related field.
Experience with restaurant or retail technologies.
Demonstrated experience in troubleshooting and problem-solving technical issues.
Experience analyzing system and application logs with Splunk or other tools
Experience in Service-Now or equivalent ticketing systems
High-level written and verbal communication skills.
Production Support Data Analyst
By Webologix Ltd/ INC At United States
• Knowledge of RDBMS platforms (e.g., SQL Server, DB2) with experience in generating DDL.
• 3+ years of data analysis experience for a data warehouse.
• 2 years P&C Insurance subject matter experience (Policy and Claims).
• Extensive knowledge of Data Warehousing, ETL and BI Architectures, concepts, and frameworks.
• Strong interpersonal skills and ability to work as part of a team.
• Performs data validation to confirm data is moved into the data warehouse correctly.

Are you looking for an exciting opportunity to join a fast-paced production team? We are looking for a Production Support professional to join our team and help us keep our production operations running smoothly. You will be responsible for troubleshooting and resolving production issues, monitoring production systems, and providing technical support to our production staff. If you have a passion for problem-solving and a drive to help keep our production operations running efficiently, this is the job for you!

Overview Production Support is a role within the IT industry that focuses on providing technical support for production systems and applications. This includes troubleshooting, problem solving, and providing technical assistance to users. Production Support professionals are responsible for ensuring that production systems and applications are running smoothly and efficiently. Detailed Job Description Production Support professionals are responsible for providing technical support for production systems and applications. This includes troubleshooting, problem solving, and providing technical assistance to users. Production Support professionals must be able to identify and resolve technical issues quickly and efficiently. They must also be able to provide technical guidance and support to users. Production Support professionals must be able to work independently and as part of a team. Job Skills Required
• Knowledge of production systems and applications
• Troubleshooting and problem-solving skills
• Ability to provide technical assistance to users
• Excellent communication and customer service skills
• Ability to work independently and as part of a team
• Knowledge of scripting and automation tools
• Knowledge of database systems
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• Experience in production support or related field
• Knowledge of scripting and automation tools
• Knowledge of database systems
• Excellent communication and customer service skills
Job Knowledge
• Knowledge of production systems and applications
• Knowledge of scripting and automation tools
• Knowledge of database systems
• Knowledge of operating systems
• Knowledge of networking and security
Job Experience
• Experience in production support or related field
• Experience troubleshooting and resolving technical issues
• Experience providing technical assistance to users
Job Responsibilities
• Troubleshoot and resolve technical issues
• Provide technical assistance to users
• Monitor production systems and applications
• Identify and implement process improvements
• Develop and maintain documentation
• Assist with system and application upgrades
• Assist with system and application testing