Sr Product Owner – Ai And Interaction Insights Jobs in New York

Collaborate with product managers, engineers, and cross-functional stakeholders to understand requirements, and provide creative, thoughtful solutions.

Integrate user feedback and business requirements into ongoing product experience updates.

Bachelor's degree in Design, Human-Computer Interaction, Computer Science, a related field, or equivalent practical experience.

4 years of experience in product design or UX.

Master's degree in Design, Human-Computer Interaction, Computer Science, a related field, or equivalent practical experience.

2 years of experience working in a complex, cross-functional organization.

Strong communication and relationship management skills. Expertly distills technical details into plain English for broader consumption.

Develop and advocate your vision of an outstanding customer experience powered by advanced technologies.

Create a roadmap that supports our long term vision for best-in-class customer experience and top-quality agents.

Own and manage foundational elements of the Robinhood's support ecosystem including case classification, routing, attribution, and our data model.

4+ years experience building and shipping high-quality, customer experiences and platforms. Direct experience launching ML/chatbot features preferred.

Experience with using research, experimentation, and product analytics to guide decision making.