Product Education Specialist Jobs
Product Manager, Education Jobs
By WorldatWork
At United States
Product Education Specialist Jobs
By NielsenIQ
At Oregon, United States
Business Analyst (Product Education)
By Alacrity Solutions Inc
At Seattle, WA, United States
Product Education Specialist Jobs
By NielsenIQ
At New York, NY, United States
Are you passionate about helping people learn? We are looking for a Product Education Specialist to join our team and help our customers get the most out of our products. If you have a knack for teaching and a drive to make a difference, this could be the perfect job for you!
Overview Product Education Specialists are responsible for providing product education and training to customers and employees. They are responsible for developing and delivering product education programs and materials, as well as providing technical support and troubleshooting. They must have a thorough understanding of the product and be able to communicate effectively with customers and employees. Detailed Job Description Product Education Specialists are responsible for developing and delivering product education programs and materials. This includes creating and delivering presentations, webinars, and other training materials. They must have a thorough understanding of the product and be able to communicate effectively with customers and employees. They must also be able to troubleshoot and provide technical support when needed. Product Education Specialists must be able to effectively communicate product features and benefits to customers and employees. They must be able to answer questions and provide guidance on product usage. They must also be able to identify customer needs and develop appropriate solutions. Job Skills Required• Excellent communication skills
• Strong customer service skills
• Ability to troubleshoot and provide technical support
• Knowledge of product features and benefits
• Ability to develop and deliver product education programs and materials
• Knowledge of adult learning principles
• Ability to identify customer needs and develop appropriate solutions
Job Qualifications
• Bachelor’s degree in education, business, or a related field
• Experience in product education and training
• Knowledge of adult learning principles
• Excellent communication and customer service skills
• Ability to troubleshoot and provide technical support
Job Knowledge
• Knowledge of product features and benefits
• Knowledge of adult learning principles
• Knowledge of customer service principles
• Knowledge of presentation and training techniques
Job Experience
• Experience in product education and training
• Experience in customer service
• Experience in developing and delivering presentations and training materials
Job Responsibilities
• Develop and deliver product education programs and materials
• Provide technical support and troubleshooting
• Answer customer questions and provide guidance on product usage
• Identify customer needs and develop appropriate solutions
• Monitor customer feedback and adjust product education materials accordingly
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