Us Product Ecommerce Lead Jobs in New York

Knowledge of best practices for accessibility and experience designing for different devices and screen sizes.

Communicate clearly with stakeholders and apply critical design thinking to uncover project requirements and develop project briefs.

Manage the workflow of multiple design projects and deadlines.

1+ years of relevant experience designing exceptional enterprise-class applications.

Demonstrable experience building digital products from conception to delivery.

Knowledge of the end-to-end design process (discovery and delivery).

Lead stock management including attending internal forecasting meetings, monitoring inventory levels on retailers sites, and ensuring internal product catalog is maintained

Manage account maintenance internally including setting up new customers, new warehouse locations, and maintain current account info for existing partners

Strong technical skills (R, Python, SQL, and RapidMiner) preferred

Hybrid Work Policy(3 Days in Office, 2 Days Work from Home)

Reports To: Senior Manager, Indirect eCommerce SkinCeuticals US

Syndicating sell through reports from partners and distribute reports and insights to cross functional teams

Continually keep agencies updated with new Pinterest ad offerings so they can present new offerings to partners

8+ years of digital advertising agency and agency sales experience, working specifically with brand and performance advertising products

Experience working with executive-level business and marketing leaders within agency organizations with a customer focus

Excellent communication and presentation skills, attention to detail, and a bias for proactively resolving issues

Establish Pinterest as a leading business driving platform for a US agency network

Drive incremental and new business revenue with a US agency network

Prior experience in Investment Management or Financial Services

In-depth knowledge of, or experience working with ETFs

We will offer a variety of employee networks to help you integrate into the business and culture

Partner with portfolio managers, strategy, research, sales and marketing to identify and research new product ideas.

Disseminate investment, index and product knowledge throughout key internal channels such as the sales and marketing organizations.

Excellent analytical skills with large data sets

Manage customer support activity, including onboarding, providing ongoing support, including simple queries, client training and account setup configuration

Relentless improvement and monitoring of key customer success metrics to ensure we are providing a world-class customer experience

SaaS CS expert - proven experience and success in a Director/VP-level role within Customer Success (SaaS experience is a bonus)

CRM and CS tools - you have experience using tools to optimize customer journeys (we currently use Hubspot and Vitally)

Brand/Marketing/MarTech experience (it would make the learning of marketing lingo easier)

Managing onboarding, support, retention and upsell activities to maintain (and hopefully improve) our 115% net retention rate