Coordinator, Premium Services Jobs
By Memphis Grizzlies At Memphis, TN, United States
Bachelor’s degree in hospitality management, business, sports management, or related field, OR equivalent work experience.
Minimum of two (2) years to four (4) years Premium Services and venue management experience in like-size facility.
Highly organized with good coordinating and project management skills.
Incident Management System, ABI Scheduling System and UKG Time Management experience.
Prior experience working in a fast-paced environment, demonstrating an ability to work under pressure, multi-task, recognize problems and find solutions.
Experience supervising a large number of part-time staff.

Are you looking for an exciting opportunity to work in the hospitality industry? We are looking for a Premium Hospitality Specialist to join our team and provide exceptional customer service to our guests. As a Premium Hospitality Specialist, you will be responsible for creating a welcoming and comfortable atmosphere for our guests. You will be expected to provide exceptional customer service, ensure the highest standards of cleanliness, and ensure that all guests have a pleasant experience. If you are passionate about hospitality and have a desire to make a difference, this is the job for you!

Overview A Premium Hospitality Specialist is a professional who specializes in providing high-end hospitality services to clients. They are responsible for creating a luxurious and comfortable atmosphere for guests, as well as providing exceptional customer service. They must be knowledgeable about the latest trends in hospitality and be able to provide personalized service to each guest. Detailed Job Description A Premium Hospitality Specialist is responsible for providing a high-end hospitality experience for guests. This includes creating a luxurious and comfortable atmosphere, providing exceptional customer service, and ensuring that all guests have a pleasant and memorable experience. They must be knowledgeable about the latest trends in hospitality and be able to provide personalized service to each guest. They must also be able to manage multiple tasks and prioritize them accordingly. Job Skills Required
• Excellent customer service skills
• Knowledge of hospitality trends
• Ability to multitask
• Excellent communication skills
• Ability to work independently
• Ability to work in a fast-paced environment
• Ability to work under pressure
• Ability to think quickly and solve problems
Job Qualifications
• Bachelor’s degree in hospitality management or related field
• Previous experience in hospitality or customer service
• Knowledge of hospitality trends
• Ability to multitask
• Excellent communication skills
• Ability to work independently
• Ability to work in a fast-paced environment
• Ability to work under pressure
• Ability to think quickly and solve problems
Job Knowledge
• Knowledge of hospitality trends
• Knowledge of customer service best practices
• Knowledge of hospitality industry regulations
• Knowledge of local laws and regulations
• Knowledge of safety and security protocols
Job Experience
• Previous experience in hospitality or customer service
• Previous experience in a luxury hotel or resort
• Previous experience in a high-end restaurant or bar
Job Responsibilities
• Create a luxurious and comfortable atmosphere for guests
• Provide exceptional customer service
• Ensure that all guests have a pleasant and memorable experience
• Manage multiple tasks and prioritize them accordingly
• Respond to guest inquiries and complaints in a timely manner
• Ensure that all hospitality services are provided in accordance with industry standards
• Maintain safety and security protocols
• Ensure that all local laws and regulations are followed