Dmv Customer Service Technician, Woodstock Csc, Pos. No. 02556
By Department of Motor Vehicles At , Shenandoah $16.31 - $17.94 an hour
Strong organizational, time management, problem solving and multitasking skills.
Customer service experience working in a fast-paced environment.
Experience using a personal computer or other automated systems.
Excellent oral and written communication skills.
Experience handling cash/credit card transactions.
Experience working in a team or group environment.

Are you looking for an exciting and rewarding career as a POS Technician? We are looking for a motivated individual to join our team and help us provide exceptional customer service. You will be responsible for installing, troubleshooting, and maintaining point-of-sale systems for our customers. If you have a passion for technology and customer service, this is the perfect job for you!

Overview An IT POS Technician is responsible for providing technical support and maintenance for Point of Sale (POS) systems. This includes troubleshooting hardware and software issues, installing and configuring POS systems, and providing customer service. Detailed Job Description An IT POS Technician is responsible for providing technical support and maintenance for Point of Sale (POS) systems. This includes troubleshooting hardware and software issues, installing and configuring POS systems, and providing customer service. The IT POS Technician must be able to diagnose and repair hardware and software issues, as well as provide training and support to customers. The IT POS Technician must also be able to install and configure POS systems, as well as maintain and update existing systems. Job Skills Required
• Knowledge of POS systems and hardware
• Knowledge of computer networking and troubleshooting
• Knowledge of customer service principles
• Ability to diagnose and repair hardware and software issues
• Ability to install and configure POS systems
• Ability to provide customer service and training
• Ability to maintain and update existing systems
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• At least two years of experience in IT or POS systems
• Knowledge of POS systems and hardware
• Knowledge of computer networking and troubleshooting
• Knowledge of customer service principles
• Ability to diagnose and repair hardware and software issues
• Ability to install and configure POS systems
• Ability to provide customer service and training
• Ability to maintain and update existing systems
Job Knowledge
• Knowledge of POS systems and hardware
• Knowledge of computer networking and troubleshooting
• Knowledge of customer service principles
• Knowledge of software installation and configuration
• Knowledge of troubleshooting techniques
Job Experience
• At least two years of experience in IT or POS systems
• Experience in customer service and training
• Experience in installing and configuring POS systems
• Experience in troubleshooting hardware and software issues
Job Responsibilities
• Troubleshoot hardware and software issues
• Install and configure POS systems
• Provide customer service and training
• Maintain and update existing systems
• Diagnose and repair hardware and software issues
• Monitor system performance and security
• Respond to customer inquiries and requests