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Phone Support Representatives In A Call Center Jobs

Call Center Phone Interviewer
By InMoment At , Remote
Support the management team in maintaining and improving the efficiency of the Remote Call Center Environment
Refer any suggestions or concerns to your Project Supervisor or a member of the Management Team
Positive and energetic phone skills, excellent listening skills, and good typing skills
Exhibits a high level of personal accountability, strong work ethic, integrity, and proven organizational skills with attention to detail
Customer Service experience is preferred, but not required as full training is provided
Reports to the Call Center Manager
Call Center Representatives – Uncapped Commission!
By National Service Bureau, Inc. At Sarasota, FL, United States
Ability to work a Hybrid schedule of work from home and in-office days
of work from home and in-office days
Communicate via phone with people with all backgrounds and personalities.
Utilize software to note accounts and communicate with insurance companies.
Negotiate and lead conversations to recover the highest balances for our clients.
Communicate with team members to coordinate on accounts.
Member Advocate (Phone Banker) - Call Center - Oak Grove/Milwaukie
By Embold Credit Union At , Oak Grove, 97267, Or $20 - $25 an hour
Demonstrates proficiency and knowledge about technology with the ability to quickly learn and access products through banking core systems.
Connecting and chatting with members via Call Center operations and using Credit Union technology including phone systems, online chat, and email.
Researching and resolving fundamental member inquiries about member accounts, and loan applications, verifying transactions, and examining documents.
Have fun in this fast-paced environment.
Learn more about working at Embold here: http://bit.ly/clackamas-youtube
Expand your career and join the Embold Credit Union Team!
Call Center Representatives Jobs
By Ascensus At , St. Louis, 63102, Mo
High school diploma or GED, and further applicable education or equivalent experience.
Knowledge of tax-advantaged accounts and benefit plans, insurance, and/or claims or payments, preferred.
1+ years of experience within a client service setting within financial services preferred
Ability and proficiency with Microsoft Office and Excel applications, and claims processing or benefit card systems.
Excellent listening, verbal and written skills
****These positions are 100% fully remote****
Schedule A Virtual Interview For Call Center - May 9Th & 10Th
By Police and Fire Federal Credit Union At , Bensalem, Pa
Member Service: Be friendly, professional, and possess strong critical thinking and problem solving skills while treating members with respect.
Dependability: Manage time off appropriately, not calling out unnecessarily and arrives to work on time.
Additional Requirements: Ability to learn and adapt to new information and technology.
Strong organizational skills and detail oriented
Sales Results: Engage in needs based conversations to uncover our member’s needs and make meaningful recommendations of products and services.
Volume of Work: Make every effort to handle member inquiries efficiently and to completion.
Call Center Representatives Jobs
By Ascensus At , , Pa
High school diploma or GED, and further applicable education or equivalent experience.
Knowledge of tax-advantaged accounts and benefit plans, insurance, and/or claims or payments, preferred.
1+ years of experience within a client service setting within financial services preferred
Ability and proficiency with Microsoft Office and Excel applications, and claims processing or benefit card systems.
Excellent listening, verbal and written skills
****These positions are 100% fully remote****
Call Center Representatives $14.00/Hr Monday To Friday 8Am To 5Pm
By Onin Staffing At Pharr, TX, United States
Data entry skills with an emphasis on attention to detail
Job Knowledge, Training, and Experience:
Excellent computer skills and ability to multi-task in a high paced work environment
Strong people skills including being informative while listening
Every Onin Job Opportunities come with amazing benefits
Receives and credits member-consumer payments through mail and the counter

Are you looking for an exciting opportunity to provide exceptional customer service? We are looking for friendly and outgoing Phone Support Representatives to join our call center team! If you have a passion for helping others and a knack for problem-solving, this could be the perfect job for you!

Overview:

Phone Support Representatives in a Call Center are responsible for providing customer service and technical support to customers over the phone. They answer customer inquiries, troubleshoot customer issues, and provide solutions to customer problems.

Detailed Job Description:

Phone Support Representatives in a Call Center are responsible for providing customer service and technical support to customers over the phone. They answer customer inquiries, troubleshoot customer issues, and provide solutions to customer problems. They must be able to effectively communicate with customers, understand customer needs, and provide appropriate solutions. They must also be able to handle customer complaints and escalate issues to the appropriate personnel.

What is Phone Support Representatives In A Call Center Job Skills Required?

• Excellent customer service and communication skills
• Ability to troubleshoot customer issues
• Knowledge of customer service principles and practices
• Ability to work independently and as part of a team
• Proficiency in computer applications and software
• Ability to multitask and prioritize tasks
• Knowledge of relevant products and services

What is Phone Support Representatives In A Call Center Job Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Experience in a call center environment
• Knowledge of relevant products and services
• Ability to work in a fast-paced environment

What is Phone Support Representatives In A Call Center Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant products and services
• Knowledge of computer applications and software

What is Phone Support Representatives In A Call Center Job Experience?

• Previous customer service experience
• Experience in a call center environment

What is Phone Support Representatives In A Call Center Job Responsibilities?

• Answer customer inquiries and provide solutions to customer problems
• Troubleshoot customer issues and escalate issues to the appropriate personnel
• Provide customer service and technical support over the phone
• Follow up with customers to ensure their issues have been resolved
• Maintain customer records and update customer information in the system
• Monitor customer feedback and provide feedback to management