Pharmacy Customer Service Associate Jobs

Performing data entry, phone work and systems research related to provider directory accuracy

A Bachelor's Degree or 1-5 years of related customer service experience

Good verbal communication skills and friendly phone etiquette

Knowledgeable of using Microsoft Office; Excel and Outlook

Cool and exciting work environment

A company that values work-life balance

Performing data entry, phone work and systems research related to provider directory accuracy

A Bachelor's Degree or 1-5 years of related customer service experience

Good verbal communication skills and friendly phone etiquette

Knowledgeable of using Microsoft Office; Excel and Outlook

Cool and exciting work environment

A company that values work-life balance

Performing data entry, phone work and systems research related to provider directory accuracy

A Bachelor's Degree or 1-5 years of related customer service experience

Good verbal communication skills and friendly phone etiquette

Knowledgeable of using Microsoft Office; Excel and Outlook

Cool and exciting work environment

A company that values work-life balance

Performing data entry, phone work and systems research related to provider directory accuracy

A Bachelor's Degree or 1-5 years of related customer service experience

Good verbal communication skills and friendly phone etiquette

Knowledgeable of using Microsoft Office; Excel and Outlook

Cool and exciting work environment

A company that values work-life balance

Performing data entry, phone work and systems research related to provider directory accuracy

A Bachelor's Degree or 1-5 years of related customer service experience

Good verbal communication skills and friendly phone etiquette

Knowledgeable of using Microsoft Office; Excel and Outlook

Cool and exciting work environment

A company that values work-life balance

Performing data entry, phone work and systems research related to provider directory accuracy

A Bachelor's Degree or 1-5 years of related customer service experience

Good verbal communication skills and friendly phone etiquette

Knowledgeable of using Microsoft Office; Excel and Outlook

Cool and exciting work environment

A company that values work-life balance

Computer keyboarding experience, skills and aptitude

Prefer Healthcare work experience and familiarity with benefits, insurance, prescriptions

One year experience in a customer service role or one year pharmacy experience

Six months work experience with Windows-based applications like Windows, Microsoft Office, internet navigation, and email applications

Prefer six months experience handling and resolving a high volume of complex customer needs over the phone

Verifiable High School Diploma, GED, or equivalent

Performing data entry, phone work and systems research related to provider directory accuracy

A Bachelor's Degree or 1-5 years of related customer service experience

Good verbal communication skills and friendly phone etiquette

Knowledgeable of using Microsoft Office; Excel and Outlook

Cool and exciting work environment

A company that values work-life balance

Previous customer service experience preferred

1 year or more long-term care, retail pharmacy, or hospital pharmacy experience preferred

Knowledge of Brand Name/Generic medications

Moderate to advanced computer skills required

Triaging of incoming phone calls from nursing facilities

Processing of verbal requests for medication

One year computer keyboarding experience, skills and aptitude

Prefer healthcare work experience and familiarity with benefits, insurance, prescriptions, medical terminology

One year experience in a customer service role handling and resolving a high volume of complex customer needs over the phone

One year work experience with Windows-based applications like Windows, Microsoft Office, internet navigation, and email applications

Prefer six months experience resolving a high volume of complex customer needs over the phone

Active AZ Pharmacy Technician License or AZ Pharmacy Trainee License

Models and delivers a distinctive and delightful customer experience.

Has working knowledge of store systems and store equipment.

Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.

Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.

Effectively communicates plan benefit information, including but not limited to, formulary information, copay amounts, pharmacy location services and prior authorization outcomes.

3-5 years; healthcare industry experience preferred

Handles and records inbound pharmacy calls from members, providers, and pharmacies to meet departmental, State regulations, NCQA guidelines, and CMS standards.

Provides coordination and processing of pharmacy prior authorization requests and/or appeals.

Explains Point of Sale claims adjudication, state, NCQA, and CMS policy/guidelines, and any other necessary information to providers, members, and pharmacies.

Models and delivers a distinctive and delightful customer experience.

Has working knowledge of store systems and store equipment.

Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.

Previous customer service experience preferred

1 year or more long-term care, retail pharmacy, or hospital pharmacy experience preferred

Knowledge of Brand Name/Generic medications

Moderate to advanced computer skills required

Triaging of incoming phone calls from nursing facilities

Processing of verbal requests for medication

Performing data entry, phone work and systems research related to provider directory accuracy

A Bachelor's Degree with 1-5 years of related customer service experience

Good verbal communication skills and friendly phone etiquette

Knowledgeable of using Microsoft Office; Excel and Outlook

Cool and exciting work environment

A company that values work-life balance

Manage the pharmacy will-call area, including placing and retrieving prescriptions for customers.

Enter sales into the cash register, process payments, and bag prescriptions.

Pull aged will-calls that are listed on your daily report.

Take prescription information from customers.

Answer the telephone in the Pharmacy department.

Assist customers in the over-the-counter medication area of the retail store.

Manage the pharmacy will-call area, including placing and retrieving prescriptions for customers.

Enter sales into the cash register, process payments, and bag prescriptions.

Pull aged will-calls that are listed on your daily report.

Take prescription information from customers.

Answer the telephone in the Pharmacy department.

Assist customers in the over-the-counter medication area of the retail store.

Manage the pharmacy will-call area, including placing and retrieving prescriptions for customers.

Enter sales into the cash register, process payments, and bag prescriptions.

Pull aged will-calls that are listed on your daily report.

Take prescription information from customers.

Answer the telephone in the Pharmacy department.

Assist customers in the over-the-counter medication area of the retail store.

Manage the pharmacy will-call area, including placing and retrieving prescriptions for customers.

Enter sales into the cash register, process payments, and bag prescriptions.

Pull aged will-calls that are listed on your daily report.

Take prescription information from customers.

Answer the telephone in the Pharmacy department.

Assist customers in the over-the-counter medication area of the retail store.

Models and delivers a distinctive and delightful customer experience.

Has working knowledge of store systems and store equipment.

Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.