Personal Banker Iii Jobs in Iowa

Professional, thorough, and organized with strong computer skills to manage complex transactions and service tasks across multiple systems.

Participate in delivery of the unparalleled customer experience by building relationships through proactive outreach to help customers succeed financially.

Basic math skills and ability to problem solve while operating within established risk parameters/tolerances

Exude confidence and possess the drive, initiative, and knowledge to provide financial options for customers using a consultative approach

This position is located at 1 Church Street, Ferguson, MO***

Collaborate with partners in small business, mortgage, and investments to grow customer's share of wallet.

College degree or work experience providing transferrable skills, or, combination of education and experience.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

Maintain an in-depth knowledge of Retail consumer and small business products/services and recommend appropriate solutions using our value proposition.

Consistently meet/exceed customer experience and individual/team production goals and enhance year-over-year revenue growth as measured by the Financial Center P&L.

Participate in the opening/closing process of the Financial Center or Bank Mart as directed by the Financial Center Manager.

Experience in the financial industry preferred.

Receive direction from managers and exercise judgement within defined policies and procedures

Ongoing employment is contingent upon meeting all such requirements, including acceptable background investigation results

Customer service focus with experience handling complex transactions across multiple systems

Experience proactively engaging with customers through outreach via phone or email

Ability to help customers succeed financially by offering introductions to additional team members as appropriate

Experience working with others on a team to meet customer needs

Sales Outreach: Self-starter that is disciplined enough to manage daily calling activity to achieve required results.

Communication Skills - Interpersonal: Comfortable and confident with proactively engaging in conversation

Customer Service Skills: Builds trust and confidence with clients

Adaptability: Has the ability to learn and adapt quickly to new information and technology

Teamwork: Strives to build strong working relationships with those on their team as well as cross-functional relationships

Influence: Capable of building rapport with different personalities to drive positive results

Counsel members regarding money management and financial matters. Including communicating loan denials, explaining decisions, and providing direction for future consideration.

Perform timely and accurate lending functions and offer lending solutions of all varieties including HELOC and Business Lending.

Perform new account functions, explain various account and ownership options, and obtain the required information and documentation.

Cross-sell electronic services and assist members in setting up electronic services enrollment and understanding the e-statement process.

What you should know about the role:

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