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People Service Delivery Lead Jobs

Service Delivery Representative Lead (Remote)
By Starbucks At Seattle, WA, United States
Functional knowledge and understanding of ERP systems (Oracle, SAP) 2-3 years’ experience
Have strong cross workstream knowledge to understand end-to-end process flows in the Source2Pay space, with subject matter expertise in multiple focuses
Effectively communicate to all levels of business and knowledge levels related to S2P activities
Demonstrated ability to apply critical thinking and analysis skills
Intermediate skills in Microsoft Office Suite and Outlook
Ability to apply knowledge of multidisciplinary business principles and practices to achieve successful outcomes in cross-functional projects and activities
People Service Intake And Transformation Lead
By Meta At , Remote $136,000 - $194,000 a year
Improve efficiency and the quality of systems and operations through designing and implementing end-to-end process frameworks, change management, and optimization initiatives
Design change management for implementation to drive adoption of new processes or changes
Experience working in an XFN environment, consensus building, collaboration, and getting colleagues onboard with benefits of transformational change
Experience in requirement analysis techniques/methodologies and delivering business value through process improvement in high-tech operations space
Make appropriate tradeoffs to optimize time-to-release, clearly communicate goals, roles, responsibilities, and desired outcomes to internal XFN stakeholders
8+ years of experience managing global transformation/continuous improvement initiatives aimed at improving business processes, systems, and operations with demonstrable business results
People Service Delivery Lead
By Meta At , Bellevue, 98005 $111,000 - $160,000 a year
Responsible for service governance & monitoring, day-to-day supplier oversight, escalations management and process improvement across one or more large functional areas
Support change management for implementation to drive adoption of new processes or changes
6+ years of experience overseeing one or more service delivery functions (onboarding, offboarding, payroll, benefits, transfers, etc)
Provide operational support and manage time-sensitive service delivery and urgent escalations
Seek out opportunities to automate and enhance our operations to be more efficient, while keeping employee experience as the utmost priority
Experience navigating competing/shifting priorities and getting things done in a fast-paced, ambiguous environment