Operations Specialist - Contracts And Payments
By Brilliant Corners At Los Angeles, CA, United States
2+ years’ experience ideally, but not necessarily in supportive housing or a similar social justice field preferred but not required
Experience with bookkeeping/payments processing preferred
Retirement Plan with 5% match
Long List of Paid Holidays
Medical Insurance – 100% Covered
Success in this role is demonstrated with the following core competencies
Operations Support Associate, Payments
By Discord At San Francisco, CA, United States
Superb prioritization and time management
Strong problem-solving and troubleshooting abilities
BA/BS or equivalent work experience
1+ years of experience in customer-facing roles, either with consumer or enterprise, in tech or financial tech industry
Experience with Fraud, Risk, and Chargebacks across payment, e-commerce, retail, or digital media
Experience in supporting web applications

Are you looking for a challenging and rewarding role in Payments Operations? We are looking for a Payments Operations Analyst to join our team and help us manage our payments operations. You will be responsible for monitoring and managing our payments systems, ensuring accuracy and compliance with applicable regulations. You will also be responsible for developing and implementing new processes and procedures to improve efficiency and accuracy. If you have a passion for payments operations and are looking for an opportunity to make a difference, this is the job for you!

Overview:

A Payments Operations Analyst is responsible for managing and overseeing the day-to-day operations of the payments department. This includes monitoring and analyzing payment trends, developing and implementing payment strategies, and ensuring compliance with applicable laws and regulations. The analyst is also responsible for providing customer service and resolving payment-related issues.

How To Become an Payments Operations Analyst:

To become a Payments Operations Analyst, you will need to have a bachelor’s degree in finance, accounting, or a related field. Additionally, you should have experience in the payments industry and a strong understanding of payment systems and processes.

Payments Operations Analyst Skills:

• Analytical skills
• Problem-solving skills
• Attention to detail
• Interpersonal skills
• Communication skills
• Technical skills
• Time management skills
• Organizational skills
• Knowledge of payment systems and processes
• Knowledge of applicable laws and regulations

What is Payments Operations Analyst Knowledge?

• Payment processing
• Payment systems
• Payment trends
• Payment strategies
• Payment fraud prevention
• Payment security
• Payment compliance
• Payment reconciliation
• Payment dispute resolution
• Payment customer service

What is Payments Operations Analyst Responsibilities?

• Monitor and analyze payment trends
• Develop and implement payment strategies
• Ensure compliance with applicable laws and regulations
• Provide customer service and resolve payment-related issues
• Reconcile payments and resolve payment disputes
• Monitor payment fraud prevention measures
• Ensure payment security
• Prepare reports and presentations
• Train and mentor staff

What is Payments Operations Analyst Experience?

• Previous experience in the payments industry
• Experience in customer service
• Experience in data analysis
• Experience in financial analysis
• Experience in project management
• Experience in problem-solving

What is Payments Operations Analyst Qualifications?

• Bachelor’s degree in finance, accounting, or a related field
• Professional certification in payments operations (e.g. Certified Payments Professional)
• Knowledge of payment systems and processes
• Knowledge of applicable laws and regulations
• Knowledge of payment fraud prevention measures
• Knowledge of payment security
• Knowledge of payment compliance

Payments Operations Analyst Education:

• Bachelor’s degree in finance, accounting, or a related field
• Professional certification in payments operations (e.g. Certified Payments Professional)
• Courses in payment systems and processes
• Courses in payment fraud prevention
• Courses in payment security
• Courses in payment compliance
What tools help Payments Operations Analyst work better?
• Payment processing software
• Payment reconciliation software
• Payment fraud prevention software
• Payment security software
• Payment compliance software
• Data analysis software
• Project management software
• Customer service software
Good tips to help Payments Operations Analyst do more effectively?
• Stay up to date on payment trends and industry developments.
• Monitor payment fraud prevention measures and ensure payment security.
• Develop and implement payment strategies to maximize efficiency and minimize costs.
• Reconcile payments and resolve payment disputes quickly and efficiently.
• Provide excellent customer service and resolve payment-related issues.
• Prepare reports and presentations to communicate payment trends and strategies.
• Train and mentor staff to ensure they are knowledgeable and up to date on payment systems and processes.
Common Payments Operations Analyst interview questions?
• What experience do you have in the payments industry?
• What payment systems and processes are you familiar with?
• How do you ensure compliance with applicable laws and regulations?
• How do you monitor and analyze payment trends?
• How do you develop and implement payment strategies?
• What payment fraud prevention measures do you use?
• How do you ensure payment security?
• How do you reconcile payments and resolve payment disputes?
• How do you provide customer service and resolve payment-related issues?