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Patient Relations Coordinator Jobs

Patient Relations Coordinator Jobs
By University of Minnesota Physicians At , Minneapolis
Processes management/department expenses and reimbursements
Good written and verbal communication skills. Basic EPIC and Vizio skills
Excellent organizational and interpersonal skills, and the ability to multitask.
Key responsibilities include but are not limited to:
Position will primarily be working remote. Only considering MN residents are this time.*
Provides administrative support. Assist with crafting excel and vizio documents
Patient Relations Assistant/Ukhc
By University of Kentucky At , Lexington $16.20 - $24.82 an hour
Skills / Knowledge / Abilities
Does this position have supervisory responsibilities?
Four or more years related experience preferred.
Patient Relations Assistant - Comprehensive Vascular Clinic
Click here for more information about equivalencies:
Monday – Friday, Day Shift; 8:00 am – 5:00 pm (40 hrs/wk).
Patient Relations Representative Jobs
By Northside Hospital At Lawrenceville, GA, United States
Demonstrated knowledge and skill in utilization of computer application and knowledge of word-processing programs (specifically, Microsoft Word and Microsoft Excel)
Demonstrated interpersonal, organizational and customer service skills.
Excellent written and oral communication skills.
Demonstrated ability to work independently. 8. Ability to type 30 - 40 words per minute
Patient Relations Specialist Jobs
By AltaPointe Health Systems At Mobile, AL, United States
Knowledge of Educational Methods as they relate to staff
Works cooperatively with other AltaPointe staff to effectively respond to identify program and staff education and training needs
Have knowledge of and assist with the distribution and summary of Patient/Individual Satisfaction Surveys
Knowledge of MindSet instructor training
Basic knowledge of medical terminology
Knowledge of Environment of Care
Patient Relations Manager Jobs
By Stanford Health Care At California, United States
Required Knowledge, Skills and Abilities
Works in tandem with Risk Management and Quality departments to provide best outcomes for patients with quality care or legal concerns.
Knowledge of Patient Rights and Responsibilities, Joint Commission standards, and Centers for Medicare/Medicaid regulations
Facilitates issues relating to a patient’s hospital experience; attends appointments and/or care conferences, as requested by patients, physicians or staff.
May review/edit written communication from other department managers and Patient Representatives.
Five (5) years of progressively responsible and directly related work experience
Patient Relations Coordinator (Full-Time)
By University Health At San Antonio, TX, United States

Bachelor's degree in social sciences, health education or related field of study is preferred.

Supervisor, Patient Relations Jobs
By Tampa General Hospital At Tampa, FL, United States
Superior critical thinking and crisis management skills.
Bachelor’s Degree in Social Work, Psychology, Communications, Health Care Management or a related field. 
Minimum of three (3) years years’ experience in a service position preferably in healthcare which involves multiple customer contacts. 
Superior written and verbal communication skills.
Ability to supervise front line Guest Services team members and volunteers.
Director Patient Relations / Patient Experience Officer #1
By St. John's Episcopal Hospital At New York, NY, United States
Maintain and advance Planetree Certification dependent upon internal and external collaborative relationships
Collect, measure, analyze, and communicate data related to patient experience and prioritize upgrades
Lead development and implementation of patient experience strategy that supports the organizational mission, values, and strategic plan
Minimum 5 years leadership experience in Healthcare
CPXP Certification or ability to get certified within first 2 years
Relevant Regulatory experience and/or understanding
Patient Relations Representative Jobs
By University of North Carolina at Chapel Hill At , Chapel Hill, 27599, Nc $225 a day
Minimum Education and Experience Requirements
Required Qualifications, Competencies, and Experience
Preferred Qualifications, Competencies, and Experience
SA Counseling Psych Svc (CAPS)-650010
Is this an internal only recruitment?
Admin Support Associate - Journey
Patient Relations Coordinator Jobs
By USA Health At Mobile, AL, United States

Equal Employment Opportunity/Affirmative Action Employer

Are you passionate about providing excellent customer service and building relationships with patients? We are looking for an experienced Patient Relations Coordinator to join our team! As a Patient Relations Coordinator, you will be responsible for providing exceptional customer service to our patients, managing patient inquiries, and building relationships with our patients. If you are looking for an exciting and rewarding opportunity to make a difference in the lives of our patients, this is the job for you!

Overview:

Patient Relations Coordinators are responsible for providing excellent customer service to patients and their families. They are responsible for ensuring that all patient inquiries and complaints are handled in a timely and professional manner. They must be able to effectively communicate with patients and their families, as well as other healthcare professionals. They must also be able to maintain accurate records and ensure that all patient information is kept confidential.

How To Become an Patient Relations Coordinator:

To become a Patient Relations Coordinator, you will need to have a high school diploma or equivalent. You may also need to have some experience in customer service or healthcare. Additionally, you may need to complete a certification program in patient relations or healthcare customer service.

Patient Relations Coordinator Skills:

• Excellent customer service skills
• Knowledge of healthcare regulations and policies
• Ability to maintain accurate records
• Excellent communication and interpersonal skills
• Ability to handle difficult situations
• Knowledge of medical terminology
• Ability to work independently and as part of a team
• Proficiency in computer software programs

What is Patient Relations Coordinator Knowledge?

• Knowledge of healthcare regulations and policies
• Knowledge of medical terminology
• Knowledge of customer service principles
• Knowledge of patient rights and responsibilities
• Knowledge of HIPAA regulations
• Knowledge of patient privacy laws

What is Patient Relations Coordinator Responsibilities?

• Respond to patient inquiries and complaints in a timely and professional manner
• Maintain accurate records of patient interactions
• Ensure that all patient information is kept confidential
• Communicate with patients and their families to ensure their satisfaction
• Assist with scheduling appointments and other administrative tasks
• Assist with billing and insurance inquiries
• Assist with patient education and discharge planning

What is Patient Relations Coordinator Experience?

• Previous experience in customer service or healthcare
• Previous experience working with patients and their families
• Previous experience with medical terminology
• Previous experience with computer software programs

What is Patient Relations Coordinator Qualifications?

• High school diploma or equivalent
• Certification in patient relations or healthcare customer service
• Ability to pass a background check

Patient Relations Coordinator Education:

• High school diploma or equivalent
• Certification in patient relations or healthcare customer service
• Bachelor’s degree in healthcare administration or related field
What tools help Patient Relations Coordinator work better?
• Customer relationship management (CRM) software: CRM software helps Patient Relations Coordinators track patient interactions, manage customer service inquiries, and maintain accurate records.
• Scheduling software: Scheduling software helps Patient Relations Coordinators manage patient appointments and other administrative tasks.
• Medical billing software: Medical billing software helps Patient Relations Coordinators manage billing and insurance inquiries.
Good tips to help Patient Relations Coordinator do more effectively?
• Listen carefully to patient inquiries and complaints and respond in a timely and professional manner.
• Maintain accurate records of patient interactions and ensure that all patient information is kept confidential.
• Communicate with patients and their families to ensure their satisfaction.
• Assist with scheduling appointments and other administrative tasks.
• Assist with billing and insurance inquiries.
• Assist with patient education and discharge planning.
Common Patient Relations Coordinator interview questions?
• What experience do you have in customer service or healthcare?
• How would you handle a difficult situation with a patient or their family?
• What do you know about healthcare regulations and policies?
• What do you know about HIPAA regulations and patient privacy laws?
• How do you ensure that all patient information is kept confidential?
• What computer software programs are you proficient in?