Patient Care Representative Jobs
By US Eye At Mount Pleasant, SC, United States
Demonstrated knowledge of material, methods, instruments, and equipment.
Prior experience in a customer service role
Greet and direct all patients, visitors, and staff upon entry of the practice.
Monitor the reception areas throughout the day and provide assistance as needed.
Verification of insurance coverage for patients
Print daily team/physician schedules as evidenced by the schedule of appointments for that day.

Are you looking for a rewarding career in patient care? We are looking for an experienced Patient Care Representative to join our team! You will be responsible for providing excellent customer service and support to our patients. If you have a passion for helping others and a commitment to providing quality care, this is the job for you!

What is Patient Care Representative Job Skills Required?

• Excellent customer service skills
• Ability to multi-task and prioritize
• Knowledge of medical terminology
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Computer literacy
• Ability to maintain confidentiality
• Knowledge of HIPAA regulations

What is Patient Care Representative Job Qualifications?

• High school diploma or equivalent
• Previous experience in a healthcare setting preferred
• Knowledge of medical terminology
• Ability to work in a fast-paced environment
• Ability to work independently and as part of a team
• Computer literacy
• Ability to maintain confidentiality

What is Patient Care Representative Job Knowledge?

• Knowledge of medical terminology
• Knowledge of HIPAA regulations
• Knowledge of customer service principles and practices
• Knowledge of office procedures

What is Patient Care Representative Job Experience?

• Previous experience in a healthcare setting preferred
• Previous customer service experience preferred

What is Patient Care Representative Job Responsibilities?

• Greet patients and visitors in a friendly and professional manner
• Answer incoming calls and provide information or transfer calls to the appropriate personnel
• Schedule patient appointments and follow up on missed appointments
• Collect patient information and enter into the system
• Verify insurance coverage and obtain authorizations for services
• Assist with patient registration and check-in