Representative, Patient Solutions Jobs
By Acclara At , Remote $14.00 - $20.07 an hour
Provide patient education regarding how to understand their Explanation of Benefits (EOB)
Comply with HIPAA and other compliance requirements at all times to protect patient confidentiality
1-year previous work experience as a patient services/customer service representative
Basic knowledge of health care industry terms
Strong problem-solving and critical thinking skills to research information using available resources.
Excellent written and verbal communication skills

Are you looking for a job that offers a great work-life balance? We are looking for a Patient Account Representative to join our team! You will be responsible for managing patient accounts, ensuring accuracy and timeliness of payments, and providing excellent customer service. If you have a passion for helping others and a knack for problem-solving, this could be the perfect job for you!

A Patient Account Representative is responsible for managing patient accounts and ensuring that all billing and payments are handled in a timely and accurate manner. They must have excellent customer service skills, be detail-oriented, and have a strong understanding of medical billing and coding.

What is Patient Account Representative Skills Required?

• Excellent customer service skills
• Attention to detail
• Knowledge of medical billing and coding
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office Suite
• Knowledge of HIPAA regulations
• Ability to handle multiple tasks simultaneously

What is Patient Account Representative Qualifications?

• High school diploma or equivalent
• Associate’s degree in accounting or related field preferred
• Previous experience in medical billing and coding
• Certification in medical billing and coding preferred

What is Patient Account Representative Knowledge?

• Knowledge of medical terminology
• Knowledge of medical billing and coding
• Knowledge of HIPAA regulations
• Knowledge of insurance plans and reimbursement

What is Patient Account Representative Experience?

• Previous experience in medical billing and coding
• Previous experience in customer service

What is Patient Account Representative Responsibilities?

• Manage patient accounts and ensure timely and accurate billing and payments
• Ensure accuracy of patient information in the system
• Respond to patient inquiries and resolve billing issues
• Follow up on unpaid claims