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Patient Account Representative Jobs in Alabama

Patient Account Representative Jobs
By DCH Health System At Northport, AL, United States
Attends required training sessions and/or completes required certifications as requested by management.
Requires use of electronic mail, time and attendance software, learning management software and intranet.
The Americans with Disabilities Act (ADA) requires the job description to document physical factors, including ability, activities, and requirements.
Maintains exemplary attendance and availability according to department need and rotates management duty.
Maintain professionalism and create a positive customer service experience on all interactions.
Performs compliance requirements as outlined in the Employee Handbook.

Are you looking for a job that offers a great work-life balance? We are looking for a Patient Account Representative to join our team! You will be responsible for managing patient accounts, ensuring accuracy and timeliness of payments, and providing excellent customer service. If you have a passion for helping others and a knack for problem-solving, this could be the perfect job for you!

A Patient Account Representative is responsible for managing patient accounts and ensuring that all billing and payments are handled in a timely and accurate manner. They must have excellent customer service skills, be detail-oriented, and have a strong understanding of medical billing and coding.

What is Patient Account Representative Skills Required?

• Excellent customer service skills
• Attention to detail
• Knowledge of medical billing and coding
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office Suite
• Knowledge of HIPAA regulations
• Ability to handle multiple tasks simultaneously

What is Patient Account Representative Qualifications?

• High school diploma or equivalent
• Associate’s degree in accounting or related field preferred
• Previous experience in medical billing and coding
• Certification in medical billing and coding preferred

What is Patient Account Representative Knowledge?

• Knowledge of medical terminology
• Knowledge of medical billing and coding
• Knowledge of HIPAA regulations
• Knowledge of insurance plans and reimbursement

What is Patient Account Representative Experience?

• Previous experience in medical billing and coding
• Previous experience in customer service

What is Patient Account Representative Responsibilities?

• Manage patient accounts and ensure timely and accurate billing and payments
• Ensure accuracy of patient information in the system
• Respond to patient inquiries and resolve billing issues
• Follow up on unpaid claims