Patient Access Services Rep Ii Jobs in Michigan

Responsible for complex patient/customer problem solving, including high level discernment when registering patients in treatment rooms.

Obtains insurance authorizations and/or verifies that prior authorization has been obtained; assists with retroactive insurance denials/appeals.

Responsible for complex EMR/EHR scanning and Right Fax faxing and uploading to EPIC.

Responsible for identifying and reminding patients of health maintenance gaps.

Ability to perform the role of Patient Services Representative, Associate when necessary.

Pallet to Waist (6" from floor) > 5 lbs: Seldom up to 10 lbs

Associates Degree or 2 years formal education or equivalent experience

Knowledge of ICD-9-CM tables preferred.

Uses effective customer service/interpersonal skills at all times.

Medical Terminology required or successful completion of medical terminology course within 90 days of hire.

Must be able to pass a typing test of at least 40 words per minute with under 6 errors.

The person must be highly mobile to assist patients, family and visitors when needed.