Patient Access Representative Part Time Jobs in Virginia

Outstanding office skills and experience

Macintosh Computer literacy: email, word processing, database, data entry, internet searches

References for the relevant job experience

Experience and significant areas of laboratory experience

Experience working independently and as a self-starter

BS in Biology or a related field of study

Utilizes the knowledge of others to complete assigned tasks and completes requested tasks in the timeframe allotted by management.

Communicates concerns/barriers to progress with appropriate staff/management.

Experience - Required to have knowledge of pharmacy work, routines, materials and mathematics

Participates in committees as needed with manager approval.

Actively assists with new projects in addition to daily responsibilities.

Competitive salary: Pay based experience

Good customer and computer skills and working knowledge of insurance.

Prefer minimum of one year experience in medical clinic setting.

Knowledge of medical terminology preferred.

Prepares paperwork necessary for the patient visit.

Answers incoming phone calls and directs calls, makes appointments, performs Cashier duties as directed including posting of charges,

Collection of co-payments/co-insurance and balances due.

Efficiently/Accurately uses any technology/software used in the office to complete the job or as required by management

Participates in regular meetings and any other training as requested by management

Submits expense reports in a timely manner as directed by management

Runs errands outside the clinic as requested by management

Performs other duties as assigned by management

Accurately verifies benefits via phone, asking detailed questions outside of what is provided, and sets up accounts accurately

Efficiently/Accurately uses any technology/software used in the office to complete the job or as required by management

Participates in regular meetings and any other training as requested by management

Submits expense reports in a timely manner as directed by management

Runs errands outside the clinic as requested by management

Performs other duties as assigned by management

Accurately verifies benefits via phone, asking detailed questions outside of what is provided, and sets up accounts accurately

Efficient time management skills and ability to multi-task.

At least 1-3 years of customer service, administrative, and/or data entry experience required.

Maintains hospital standards for a clean and quiet patient environment to maintain a positive patient care experience.

Maintains competency and knowledge of current standards of practice, trends, and developments in related scope of job role or practice.

Offers assistance and provides direction to patients, visitors, physicians and families in an informative, positive and courteous manner.

Demonstrates knowledge of Accountability, human growth and development and the care of patients appropriate to the ages of patient served.

Efficiently/Accurately uses any technology/software used in the office to complete the job or as required by management

Participates in regular meetings and any other training as requested by management

Submits expense reports in a timely manner as directed by management

Runs errands outside the clinic as requested by management

Performs other duties as assigned by management

Accurately verifies benefits via phone, asking detailed questions outside of what is provided, and sets up accounts accurately

Excellent listening and communication skills in order to fully support patients.

1 - 3 years of applicable work experience, preferably in a call center, appointment scheduling, customer service or medical office setting.

Experience working in a call center, handling both inbound and outbound calls.

Healthcare industry knowledge with an emphasis on physician, clinical and business processes highly preferred.

2-4 years of applicable work experience, preferably in a call center, appointment scheduling, customer service or medical office setting.

Answers phones appropriately and professionally, providing excellent customer service.

As a Riverside Health System team member, our benefits have you covered:

Vision and Dental plans (including orthodontic care)

Wellness & fitness center discounts

Onsite pharmacy and delivery options

Riverside Health System services discount

Flexible spending and savings accounts