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Overnight Shift Supervisor Jobs in New Hampshire

Overnight Supervisor Jobs
By Planet Fitness At Hillsborough, NH, United States
Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
Greet members, prospective members and guests, providing exceptional customer service.
Handle all front desk related activities including:
Answer phones in a friendly manner and assist callers with a variety of questions.
Check members into the system.

Are you looking for a unique opportunity to lead a team of dedicated professionals? We are looking for an experienced Overnight Shift Supervisor to join our team and help us provide exceptional service to our customers. You will be responsible for managing the shift operations, ensuring customer satisfaction, and providing a safe and secure environment. If you are a motivated individual with excellent communication and organizational skills, this could be the perfect job for you!

Overview The Overnight Shift Supervisor is responsible for overseeing the operations of a business during the overnight shift. This includes ensuring that all staff are performing their duties correctly, that the premises are secure, and that customer service is maintained. The Overnight Shift Supervisor must also be able to respond to any emergencies that may arise during the shift. Detailed Job Description The Overnight Shift Supervisor is responsible for overseeing the operations of a business during the overnight shift. This includes ensuring that all staff are performing their duties correctly, that the premises are secure, and that customer service is maintained. The Overnight Shift Supervisor must also be able to respond to any emergencies that may arise during the shift. The Overnight Shift Supervisor is also responsible for ensuring that all safety protocols are followed, and that all equipment is in good working order. The Overnight Shift Supervisor must also be able to communicate effectively with staff and customers, and be able to handle any customer complaints or issues that may arise. Job Skills Required
• Excellent communication skills
• Ability to work independently
• Ability to multitask
• Ability to work in a fast-paced environment
• Ability to handle customer complaints
• Knowledge of safety protocols
• Knowledge of equipment maintenance
• Knowledge of customer service
Job Qualifications
• High school diploma or equivalent
• Previous experience in a supervisory role
• Previous experience in a customer service role
• Previous experience in a security role
• Previous experience in a retail or hospitality role
Job Knowledge
• Knowledge of safety protocols
• Knowledge of equipment maintenance
• Knowledge of customer service
• Knowledge of business operations
Job Experience
• Previous experience in a supervisory role
• Previous experience in a customer service role
• Previous experience in a security role
• Previous experience in a retail or hospitality role
Job Responsibilities
• Oversee the operations of the business during the overnight shift
• Ensure that all staff are performing their duties correctly
• Ensure that the premises are secure
• Respond to any emergencies that may arise during the shift
• Ensure that all safety protocols are followed
• Ensure that all equipment is in good working order
• Communicate effectively with staff and customers
• Handle any customer complaints or issues that may arise