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Overnight Shift Supervisor Jobs in Massachusetts

Shift Supervisor Jobs
By Orange Leaf Frozen Yogurt At Canton, MA, United States
Minimum of one year in customer service or restaurant experience preferred.
Delivers legendary customer service by acting with a "customer comes first" attitude.
Maintains a calm demeanor to set a positive example for the shift team.
Anticipates customer and store needs.
Creates a positive learning environment by providing respectful coaching to associates.
Executes store operations by completeing Daily Check List.
Shift Supervisor Jobs
By Seven Hills Foundation At Worcester, MA, United States
Social growth and connection, building social skills
Uphold client confidentiality and maintain HIPAA requirements.
Understand program/agency policies and procedures, which includes maintaining up-to-date certification in
Experience with youth in a residential setting required.
Emotional expression and learning self-regulation,
Cultivates a team of professional staff. The shift supervisor ensures that residential counselors
Store Shift Supervisor Jobs
By Pet Supplies Plus At West Springfield, MA, United States
Providing leadership coverage and covers management functions up to four times a week when team leaders are offsite.
Act as store team members when they’re not acting as the manager-on-duty or learning operational tasks.
2+ years of retail experience.
Strong sales and customer service skills are a must.
Assist a neighbor in choosing the perfect toy for a lab who loves to fetch
Stop to greet weekly regular Bruno the Chihuahua when he comes in with his human mom
Store Shift Supervisor Jobs
By Pet Supplies Plus At Brockton, MA, United States
Providing leadership coverage and covers management functions up to four times a week when team leaders are offsite.
Act as store team members when they’re not acting as the manager-on-duty or learning operational tasks.
2+ years of retail experience.
Strong sales and customer service skills are a must.
Assist a neighbor in choosing the perfect toy for a lab who loves to fetch
Stop to greet weekly regular Bruno the Chihuahua when he comes in with his human mom

Are you looking for a unique opportunity to lead a team of dedicated professionals? We are looking for an experienced Overnight Shift Supervisor to join our team and help us provide exceptional service to our customers. You will be responsible for managing the shift operations, ensuring customer satisfaction, and providing a safe and secure environment. If you are a motivated individual with excellent communication and organizational skills, this could be the perfect job for you!

Overview The Overnight Shift Supervisor is responsible for overseeing the operations of a business during the overnight shift. This includes ensuring that all staff are performing their duties correctly, that the premises are secure, and that customer service is maintained. The Overnight Shift Supervisor must also be able to respond to any emergencies that may arise during the shift. Detailed Job Description The Overnight Shift Supervisor is responsible for overseeing the operations of a business during the overnight shift. This includes ensuring that all staff are performing their duties correctly, that the premises are secure, and that customer service is maintained. The Overnight Shift Supervisor must also be able to respond to any emergencies that may arise during the shift. The Overnight Shift Supervisor is also responsible for ensuring that all safety protocols are followed, and that all equipment is in good working order. The Overnight Shift Supervisor must also be able to communicate effectively with staff and customers, and be able to handle any customer complaints or issues that may arise. Job Skills Required
• Excellent communication skills
• Ability to work independently
• Ability to multitask
• Ability to work in a fast-paced environment
• Ability to handle customer complaints
• Knowledge of safety protocols
• Knowledge of equipment maintenance
• Knowledge of customer service
Job Qualifications
• High school diploma or equivalent
• Previous experience in a supervisory role
• Previous experience in a customer service role
• Previous experience in a security role
• Previous experience in a retail or hospitality role
Job Knowledge
• Knowledge of safety protocols
• Knowledge of equipment maintenance
• Knowledge of customer service
• Knowledge of business operations
Job Experience
• Previous experience in a supervisory role
• Previous experience in a customer service role
• Previous experience in a security role
• Previous experience in a retail or hospitality role
Job Responsibilities
• Oversee the operations of the business during the overnight shift
• Ensure that all staff are performing their duties correctly
• Ensure that the premises are secure
• Respond to any emergencies that may arise during the shift
• Ensure that all safety protocols are followed
• Ensure that all equipment is in good working order
• Communicate effectively with staff and customers
• Handle any customer complaints or issues that may arise