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Overnight Front Desk Associate Jobs in Iowa

Overnight Front Desk Jobs
By Planet Fitness At , Homestead, 33033, Fl
Resolve member concerns and escalate to a Manager as needed.
6-12 months of experience in a customer service environment is preferred
Greet members/guests as they enter and exit the club; assisting them with any questions or concerns as they check in.
Answer phones in a friendly manner and assist callers with their inquiries.
Perform membership related functions such as sign-ups, contact/billing information updates, cancellations, collecting unpaid balances and transferring memberships.
Perform prospective member calls and tours; assessing their membership needs.
Front Desk Associate (Me)
By The Edge Fitness Clubs At , Meriden, 06450, Ct
We want you to advance your education! Reimbursed training certifications!
Strive to continuously improve the member experience, revenues and retention rates.
Maintain solid product knowledge and awareness of all product information, merchandise and services.
Accurately and efficiently complete all sales transactions and maintains proper cash accountabilities at POS registers.
We "insure" you and your family stay healthy with our tiered Health Benefits: Medical, Dental & Vision.
Understands the opportunities of the business: every phone call, prospects walking through the door, in and out of the club.

Are you looking for an exciting opportunity to work the night shift? Join our team as an Overnight Front Desk Associate and be part of a dynamic team that provides exceptional customer service!

Overview The Overnight Front Desk Associate is responsible for providing excellent customer service to guests and visitors of a hotel or other lodging establishment. This position is typically staffed by a single individual and requires the ability to work independently and efficiently. The Overnight Front Desk Associate is responsible for providing a safe and secure environment for guests and visitors, as well as ensuring that all hotel policies and procedures are followed. Detailed Job Description The Overnight Front Desk Associate is responsible for providing excellent customer service to guests and visitors of a hotel or other lodging establishment. This position is typically staffed by a single individual and requires the ability to work independently and efficiently. The Overnight Front Desk Associate is responsible for providing a safe and secure environment for guests and visitors, as well as ensuring that all hotel policies and procedures are followed. The Overnight Front Desk Associate is also responsible for providing assistance with check-in and check-out procedures, answering phones, taking reservations, and providing information about the hotel and its services. Job Skills Required
• Excellent customer service skills
• Ability to work independently and efficiently
• Knowledge of hotel policies and procedures
• Ability to handle cash and credit card transactions
• Knowledge of computer systems and software
• Excellent communication and interpersonal skills
• Ability to multi-task and prioritize tasks
Job Qualifications
• High school diploma or equivalent
• Previous experience in a customer service role
• Ability to work overnight shifts
• Ability to stand for long periods of time
Job Knowledge
• Knowledge of hotel policies and procedures
• Knowledge of computer systems and software
• Knowledge of cash and credit card transactions
Job Experience
• Previous experience in a customer service role
• Previous experience working in a hotel or other lodging establishment
Job Responsibilities
• Provide excellent customer service to guests and visitors
• Ensure a safe and secure environment for guests and visitors
• Assist with check-in and check-out procedures
• Answer phones and take reservations
• Provide information about the hotel and its services
• Handle cash and credit card transactions
• Ensure that all hotel policies and procedures are followed