Overnight Front Desk Associate Jobs in Indiana , Employment

Are you looking for an exciting opportunity to work the night shift? Join our team as an Overnight Front Desk Associate and be part of a dynamic team that provides exceptional customer service!

Overview The Overnight Front Desk Associate is responsible for providing excellent customer service to guests and visitors of a hotel or other lodging establishment. This position is typically staffed by a single individual and requires the ability to work independently and efficiently. The Overnight Front Desk Associate is responsible for providing a safe and secure environment for guests and visitors, as well as ensuring that all hotel policies and procedures are followed. Detailed Job Description The Overnight Front Desk Associate is responsible for providing excellent customer service to guests and visitors of a hotel or other lodging establishment. This position is typically staffed by a single individual and requires the ability to work independently and efficiently. The Overnight Front Desk Associate is responsible for providing a safe and secure environment for guests and visitors, as well as ensuring that all hotel policies and procedures are followed. The Overnight Front Desk Associate is also responsible for providing assistance with check-in and check-out procedures, answering phones, taking reservations, and providing information about the hotel and its services. Job Skills Required

• Excellent customer service skills

• Ability to work independently and efficiently

• Knowledge of hotel policies and procedures

• Ability to handle cash and credit card transactions

• Knowledge of computer systems and software

• Excellent communication and interpersonal skills

• Ability to multi-task and prioritize tasks

Job Qualifications

• High school diploma or equivalent

• Previous experience in a customer service role

• Ability to work overnight shifts

• Ability to stand for long periods of time

Job Knowledge

• Knowledge of hotel policies and procedures

• Knowledge of computer systems and software

• Knowledge of cash and credit card transactions

Job Experience

• Previous experience in a customer service role

• Previous experience working in a hotel or other lodging establishment

Job Responsibilities

• Provide excellent customer service to guests and visitors

• Ensure a safe and secure environment for guests and visitors

• Assist with check-in and check-out procedures

• Answer phones and take reservations

• Provide information about the hotel and its services

• Handle cash and credit card transactions

• Ensure that all hotel policies and procedures are followed

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