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Overnight Customer Service Representative Jobs in Texas

Overnight Customer Service Representative
By TaskUS At , Houston
Manage and maintain a test lab of devices running services to be used for reproducing customer issues.
Contribute to Knowledge Base via technical and process support documentation
Demonstrated skill using the Microsoft Office suite, with moderate-level expertise in Excel required.
In addition to our truly #Ridiculous culture, you’ll enjoy benefits like:
Research and resolve issues reported by the client's end-users via phone, email, and chat support.
Document all information on customer interaction according to standard operating procedures.
Bilingual Overnight Customer Service Representative
By TaskUS At , El Paso
Manage and maintain a test lab of devices running services to be used for reproducing customer issues.
Contribute to Knowledge Base via technical and process support documentation
Demonstrated skill using the Microsoft Office suite, with moderate-level expertise in Excel required.
In addition to our truly #Ridiculous culture, you’ll enjoy benefits like:
Research and resolve issues reported by the client's end-users via phone, email, and chat support.
Document all information on customer interaction according to standard operating procedures.
Customer Service Representative- Overnight Position 10Pm-7:30Am
By PLS Financial Services, Inc. At , Houston, 77081, Tx
Performing other duties as instructed by management
Resolving customer complaints or referring complaints to the Store Manager for resolution
Previous customer service experience in industries such as hospitality, financial services, retail or restaurant is preferred
Benefits for eligible employees include medical/dental/vision, 401k, vacation, opportunities for advancement, on-going training available.
Providing outstanding customer service to ensure repeat business
Promoting our products and services to current and potential customers
Overnight Customer Service Representative
By PLS Financial Services, Inc. At , Fort Worth, 76106, Tx
Performing other duties as instructed by management
Resolving customer complaints or referring complaints to the Store Manager for resolution
Previous customer service experience in industries such as hospitality, financial services, retail or restaurant is preferred
Benefits for eligible employees include medical/dental/vision, 401k, vacation, opportunities for advancement, on-going training available.
Providing outstanding customer service to ensure repeat business
Promoting our products and services to current and potential customers

Are you looking for an exciting opportunity to provide exceptional customer service? We are looking for an Overnight Customer Service Representative to join our team and provide outstanding service to our customers! If you have excellent communication skills and a passion for helping others, this could be the perfect job for you!

What is Overnight Customer Service Representative Skill Requirements?

• Excellent communication skills, both verbal and written
• Ability to multitask and prioritize tasks
• Ability to work independently and as part of a team
• Ability to work in a fast-paced environment
• Ability to handle customer inquiries and complaints
• Proficiency in Microsoft Office Suite
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications

What is Overnight Customer Service Representative Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Ability to work overnight shifts
• Ability to work in a call center environment

What is Overnight Customer Service Representative Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of customer service software, databases, and tools

What is Overnight Customer Service Representative Experience?

• Previous customer service experience
• Experience working in a call center environment
• Experience working overnight shifts

What is Overnight Customer Service Representative Responsibilities?

• Respond to customer inquiries and complaints in a timely manner
• Provide accurate information about products and services
• Troubleshoot customer issues and provide solutions
• Document customer interactions in customer service software
• Follow up with customers to ensure their satisfaction
• Monitor customer service metrics and suggest improvements
• Assist with other customer service tasks as needed