Customer Experience Coordinator Jobs
By Pat Plumbing, Heating and Air At Topeka, KS, United States
Proven experience in a call center or in an office setting.
Strong organizational skills and the ability to follow through on tasks and initiatives.
Excellent verbal and written communication skills, with the capacity to effectively engage with both team members and customers.
Maintain monthly membership records including contact information, billing details and maintenance inspections.
Monitor call center metrics and generate weekly reports on call numbers, cancellations, callbacks, and other key performance indicators.
Take incoming calls and book customer appointments.
Customer Experience Coordinator Jobs
By Pat Plumbing, Heating and Air At Lawrence, KS, United States
Proven experience in a call center or in an office setting.
Strong organizational skills and the ability to follow through on tasks and initiatives.
Excellent verbal and written communication skills, with the capacity to effectively engage with both team members and customers.
Maintain monthly membership records including contact information, billing details and maintenance inspections.
Monitor call center metrics and generate weekly reports on call numbers, cancellations, callbacks, and other key performance indicators.
Take incoming calls and book customer appointments.