Optical Trainer Jobs

Maintains a basic knowledge of products available and pricing

Participates in on-going continuing education.

Greets all patients with a smile and makes eye contact.

Verifies Patient's insurance, address, phone, eye care history, eligibility, and makes changes as necessary.

Answers incoming phone calls. Provides friendly, accurate assistance to callers and takes messages as appropriate.

Assists patients when browsing for frame(s), if an optician is not available.

3-5 years training experience in optical and/or medical related field Optician Certification or License strongly preferred

Excellent remote & in-person interpersonal and leadership skills especially in stressful situations

Identify and report additional training needs to Business Development Manager

Strong Critical Thinking and Analytical Skills

Drive organizational results and outcomes by engaging employees and inspiring their adoption of a new way of working

Works collaboratively with the Lead trainer to assist with training for new location opening or new employees Troubleshoot barriers to success