Support Operations Associate Jobs
By Returnmates At United States
Manage both inbound and outbound contacts
1+ years of high-volume customer service experience required or customer service focused roles
Experience with computers, the internet, and customer support tools
Must have excellent verbal and written communication skills
Must have strong verbal and written communication skills
100% health, vision, and dental benefits coverage for employees, and 50% coverage for eligible dependent

Are you looking for an exciting opportunity to join a fast-paced and dynamic team? We are looking for an Operations Support Associate to join our team and help us provide exceptional customer service. You will be responsible for providing administrative and operational support to ensure smooth and efficient operations. If you have excellent organizational and communication skills, and are looking for a challenging and rewarding role, this could be the perfect job for you!

Overview Operations Support Associates are responsible for providing administrative and operational support to a company's operations department. They are responsible for ensuring that the operations department runs smoothly and efficiently, and that all tasks are completed in a timely manner. They may also be responsible for providing customer service, managing data, and providing reports. Detailed Job Description Operations Support Associates are responsible for providing administrative and operational support to the operations department. This includes providing customer service, managing data, and providing reports. They must ensure that all tasks are completed in a timely manner and that the operations department runs smoothly and efficiently. They must also be able to work independently and as part of a team. Skills Required
• Excellent customer service skills
• Strong organizational and time management skills
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office Suite
• Knowledge of data management systems
• Ability to multitask and prioritize tasks
• Excellent written and verbal communication skills
Qualifications
• High school diploma or equivalent
• Previous experience in an administrative or operations role
• Knowledge of data management systems
• Proficiency in Microsoft Office Suite
Knowledge
• Knowledge of operations processes and procedures
• Knowledge of customer service principles
• Knowledge of data management systems
• Knowledge of Microsoft Office Suite
Experience
• Previous experience in an administrative or operations role
• Previous experience in customer service
• Previous experience in data management
Responsibilities
• Provide administrative and operational support to the operations department
• Ensure that all tasks are completed in a timely manner
• Provide customer service and manage data
• Provide reports and other documents as needed
• Work independently and as part of a team
• Monitor and update operations processes and procedures
• Assist with other tasks as needed