Register
Recruit Create CV

Operations Outbound Agent Jobs in New Jersey

Anc - Operations Agent
By Swissport At Greater Anchorage Area, United States
• University Degree in Human Resources Management (HRM) or equivalent professional qualification in HRM related subject.
• Provide thorough leadership on HR matters as a member of the Country/station Management team.
• Minimum of 7-10 years HR experience, 5 of which should be in a managerial position.
· Ability to motivate team to deliver high quality standards with team focused management style.
• Strong knowledge of local labour laws.
• Excellent communication and presentation skills with the ability to influence and mobilize a range of audiences.

Are you looking for an exciting opportunity to use your customer service skills in a fast-paced environment? We are looking for an Outbound Agent to join our team and help us provide exceptional customer service to our clients. You will be responsible for making outbound calls to customers, providing product information, and helping to resolve customer inquiries. If you are a motivated individual with excellent communication skills, then this is the perfect job for you!

Overview:

Operations Outbound Agent is responsible for managing outbound operations and ensuring that all customer orders are fulfilled in a timely and accurate manner. This includes managing the order fulfillment process, coordinating with suppliers, and providing customer service.

Detailed Job Description:

Operations Outbound Agent is responsible for managing the outbound operations of a company. This includes managing the order fulfillment process, coordinating with suppliers, and providing customer service. The agent will be responsible for ensuring that all customer orders are fulfilled in a timely and accurate manner. This includes tracking orders, managing inventory, and resolving any customer issues. The agent will also be responsible for maintaining accurate records and reports related to outbound operations.

What is Operations Outbound Agent Job Skills Required?

• Excellent customer service skills
• Strong organizational and time management skills
• Ability to multitask and prioritize tasks
• Knowledge of order fulfillment processes
• Knowledge of inventory management
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office Suite

What is Operations Outbound Agent Job Qualifications?

• High school diploma or equivalent
• Previous experience in a customer service or operations role
• Knowledge of order fulfillment processes
• Knowledge of inventory management
• Ability to work independently and as part of a team

What is Operations Outbound Agent Job Knowledge?

• Knowledge of order fulfillment processes
• Knowledge of inventory management
• Knowledge of customer service principles and practices
• Knowledge of Microsoft Office Suite

What is Operations Outbound Agent Job Experience?

• Previous experience in a customer service or operations role
• Previous experience in a warehouse or distribution center
• Previous experience in a retail environment

What is Operations Outbound Agent Job Responsibilities?

• Manage the order fulfillment process, including tracking orders, managing inventory, and resolving customer issues
• Coordinate with suppliers to ensure timely delivery of orders
• Provide customer service, including responding to inquiries and resolving customer complaints
• Maintain accurate records and reports related to outbound operations
• Monitor inventory levels and order supplies as needed
• Assist with other operations tasks as needed