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Open Enrollment Remote Customer Service Jobs in Illinois

Contract Open Enrollment Specialist
By LaSalle Network At Illinois, United States
Detail-oriented and organized with excellent time management skills
Previous employee benefits knowledge is a plus
Provide detailed information on various insurance plans, including eligibility criteria, benefits, costs and enrollment deadlines
Maintain a high level of knowledge about current healthcare regulations, policy changes and plan updates
Listen attentively to client concerns, address their questions and offer personalized solutions and recommendations
Strong verbal communication skills with an excellent phone etiquette

Are you looking for a customer service job that allows you to work from the comfort of your own home? Look no further! We are now offering an open enrollment remote customer service position that offers flexible hours and competitive pay. Join our team and help us provide top-notch customer service to our customers.

Overview:

Open Enrollment Remote Customer Service is a customer service role that involves providing support to customers during the open enrollment period. This role requires excellent customer service skills, as well as the ability to provide accurate and timely information to customers.

Detailed Job Description:

The Open Enrollment Remote Customer Service role involves providing customer service support to customers during the open enrollment period. This includes answering customer inquiries, providing accurate and timely information, and resolving customer issues. The role also involves providing customer service support to other departments, such as sales, marketing, and operations.

What is Open Enrollment Remote Customer Service Job Skills Required?

• Excellent customer service skills
• Ability to provide accurate and timely information
• Ability to troubleshoot customer issues
• Knowledge of open enrollment processes
• Knowledge of customer service best practices
• Ability to work in a fast-paced environment
• Excellent communication and interpersonal skills

What is Open Enrollment Remote Customer Service Job Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of open enrollment processes
• Knowledge of customer service best practices
• Ability to work in a fast-paced environment
• Excellent communication and interpersonal skills

What is Open Enrollment Remote Customer Service Job Knowledge?

• Knowledge of open enrollment processes
• Knowledge of customer service best practices
• Knowledge of customer service software
• Knowledge of customer service policies and procedures

What is Open Enrollment Remote Customer Service Job Experience?

• Previous customer service experience
• Experience working in a fast-paced environment
• Experience working with customer service software

What is Open Enrollment Remote Customer Service Job Responsibilities?

• Provide customer service support to customers during the open enrollment period
• Answer customer inquiries and provide accurate and timely information
• Troubleshoot customer issues and provide solutions
• Provide customer service support to other departments
• Follow customer service policies and procedures
• Maintain customer service records and reports