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Onsite Technician Jobs in Massachusetts

Business Analyst - Onsite - Ma
By Incendia Partners At Lawrence, MA, United States
Adheres to project management methodology by utilizing internal procedures and tools and identifying areas for methodology improvement.
Ability to effectively collaborate with agents, employees, management and vendors
Attends requirements workshops to communicate/discuss documented business requirements, document them if needed, and decompose those requirements into User Stories in JIRA.
Documents requirements e.g. user stories that are well formed, traceable, and testable with defined acceptance criteria.
Validates issue owner, details of the issue, assesses severity, and completes issue details with stakeholder requirements.
Must possess sound knowledge of structured IT application development lifecycles,
Onsite Manager Jobs
By Masis Staffing Solutions At Lawrence, MA, United States

Seeking an experienced warehouse/light industrial On-Site Manager for immediate hire. You will work on-site directly with the client and will be responsible for high-volume recruitment, sourcing, ...

Are you looking for an exciting opportunity to work as an Onsite Technician? We are looking for a motivated individual to join our team and provide onsite technical support to our customers. You will be responsible for troubleshooting and resolving technical issues, as well as providing customer service and training. If you have a passion for technology and a desire to help others, this could be the perfect job for you!

An Onsite Technician is responsible for providing technical support to customers onsite. This may include troubleshooting hardware and software issues, setting up and configuring systems, and providing customer service.

What is Onsite Technician Skills Required?

• Technical knowledge and experience in hardware and software
• Excellent customer service and communication skills
• Ability to troubleshoot and diagnose technical issues
• Ability to work independently and as part of a team
• Ability to work in a fast-paced environment

What is Onsite Technician Qualifications?

• Bachelor’s degree in Computer Science, Information Technology, or related field
• A+ certification or equivalent experience
• Experience in customer service

What is Onsite Technician Knowledge?

• Knowledge of computer hardware and software
• Knowledge of networking and operating systems
• Knowledge of customer service principles and practices

What is Onsite Technician Experience?

• Previous experience in a technical support role
• Previous experience in a customer service role

What is Onsite Technician Responsibilities?

• Provide technical support to customers onsite
• Troubleshoot hardware and software issues
• Set up and configure systems
• Provide customer service
• Maintain records of customer interactions
• Follow up with customers to ensure their satisfaction