Patient Support Specialist Hybrid/Onsite
By KellyConnect | Contact Center Solutions At Horsham, PA, United States
Enter and maintain accurate data and records into the patient management tool in compliance with the program requirements
Strong financial management skills to reconcile receipts for patient reimbursement
Serve as the point person for a select number of patients/caregivers in supporting their treatment through an online case management system
Demonstrates excellent care management and ability to maintain records, in accordance with the program design and compliance standards
Respond to inquiries from patients/caregivers/sites regarding the patient support service offerings using a call guide resource
Follow all SOPs to ensure program compliance in working with patients and capturing data requirements needed for the program