Business Analyst - Onsite - Ma
By Incendia Partners At Lawrence, MA, United States
Adheres to project management methodology by utilizing internal procedures and tools and identifying areas for methodology improvement.
Ability to effectively collaborate with agents, employees, management and vendors
Attends requirements workshops to communicate/discuss documented business requirements, document them if needed, and decompose those requirements into User Stories in JIRA.
Documents requirements e.g. user stories that are well formed, traceable, and testable with defined acceptance criteria.
Validates issue owner, details of the issue, assesses severity, and completes issue details with stakeholder requirements.
Must possess sound knowledge of structured IT application development lifecycles,

Are you looking for an exciting opportunity to join a growing team? We are looking for an Onsite Administrator to join our team and help us provide exceptional customer service. You will be responsible for managing customer inquiries, providing administrative support, and ensuring customer satisfaction. If you are a motivated individual with excellent communication and organizational skills, this could be the perfect job for you!

Overview An Onsite Administrator is responsible for providing administrative support to an organization’s onsite operations. This includes managing the day-to-day operations of the onsite office, providing customer service, and ensuring that the office runs smoothly and efficiently. Detailed Job Description The Onsite Administrator is responsible for providing administrative support to the onsite operations of an organization. This includes managing the day-to-day operations of the onsite office, providing customer service, and ensuring that the office runs smoothly and efficiently. The Onsite Administrator is also responsible for providing administrative support to the onsite staff, including scheduling meetings, preparing documents, and maintaining records. Job Skill Requirements
• Excellent organizational and communication skills
• Ability to multitask and prioritize tasks
• Proficiency in Microsoft Office Suite
• Knowledge of office management procedures
• Ability to work independently and as part of a team
• Ability to handle confidential information
Job Qualifications
• Bachelor’s degree in Business Administration or related field
• At least two years of experience in an administrative role
• Knowledge of office management procedures
• Ability to work independently and as part of a team
Job Knowledge
• Knowledge of office management procedures
• Knowledge of customer service principles
• Knowledge of administrative and clerical procedures
• Knowledge of computer software applications
Job Experience
• At least two years of experience in an administrative role
• Experience in customer service
• Experience in managing day-to-day operations of an office
Job Responsibilities
• Manage the day-to-day operations of the onsite office
• Provide administrative support to the onsite staff
• Schedule meetings and prepare documents
• Maintain records and filing systems
• Provide customer service to clients
• Ensure that the office runs smoothly and efficiently