Online Sportsbook Operations Manager Jobs

Strong prerequisite knowledge of sports betting, the current competitive industry landscape, and an understanding of probabilities and basic statistical knowledge

Manages always on trending 24/7 content along with strategic push notification implementation

1 - 4 years of relevant experience

Excellent communication skills, with an ability to simplify all facets of Sportsbook Content to senior leadership

This role is remote in nature, with preference for West Coast, USA friendly evening work appetite

Leverages data and customer research insights to drive daily content curation decisions which align with greater FBG KPIs

Create employee schedules, monitor employee breaks and manage team member hours.

Prepare, organize and manage all operational paperwork.

At least 2 years in a supervisory role or higher with experience managing at least 5 direct reports.

Sportsbook or Casino Gaming experience is preferred.

Ensure team members receive sufficient leadership, operational guidance and resources to accomplish established objectives.

Explain, educate, and assist customers with sports wagering information.

Resolve complaints within scope of authority; otherwise refer to management

Notify supervisor, manager, surveillance of any unusual activity, incidents or crimes

Minimum of 1+ years’ experience in security with a focus on guest service is preferred

Must be able to obtain and maintain a gaming and/or racing license and satisfy all regulatory requirements

In-arena work requirements with the potential of hybrid schedules based on each role and department.

Check identification of all guests entering the Fanduel sportsbook

Experience with A/B testing and knowledge/willingness to learn SQL, HTML, and other analytics tools.

Knowledgeable sports fan with strong written and oral communication skills.

Help manage and report on overall business performance in our Online Sportsbook Markets.

You have strong interpersonal and communication skills in both one-on-one and group settings. You must have native-level proficiency in English.

Analytical skills and an ability to generate insights from campaign results and use these to inform future plans.

Proven experience as a self-starter who is comfortable in a fast-paced, quickly changing environment.

2 or more years previous retail or food service experience desired

Prior dispatch experience is desired

Online Operations Supervisor Shopper Responsibilities

competitive wages, great benefits and perks, and an amazing company culture.

Health, Dental, and Vision Insurance

10% employee and family discount

Excellent project management and organizational skills.

Assist in the management of offline media placements.

Tuition and/or professional certification reimbursement

+3 years of experience in online sports betting, online casino, or land-based casino preferred.

+3 years experience in digital marketing.

+2 year experience in a creative, media planning, or brand-focused role.

Resolve complaints within scope of authority; otherwise refer to management

Notify supervisor, manager, surveillance of any unusual activity, incidents or crimes

Minimum of 1+ years’ experience in security with a focus on guest service is preferred

Must be able to obtain and maintain a gaming and/or racing license and satisfy all regulatory requirements

Wide range of fulltime benefit options including

In-arena work requirements with the potential of hybrid schedules based on each role and department.

5+ years experience in Fraud Detection operations management and/or fraud risk management

Knowledge of back-end systems supporting online banking activity / transactions, servicing product and operations procedures

Knowledge of up-to-date online banking fraud detection, prevention principles, processes and procedures

Proficient in federal and state laws and regulations including knowledge of applicable banking regulations

Excellent written and verbal communication skills

Managing conflicts; ability to anticipate, recognize, and deal effectively with existing or potential conflicts at the individual, group, or situation level.

Helping to launch Kambi operators in new states by ensuring their offering is compliant with state regulations

Collaborate with Kambi operators, such as BetRivers/PlaySugarHouse and Barstool Sports, to ensure that special bet offers are set up correctly

Set up and analyze reports to highlight areas of the offering that the team should focus on expanding

Analyze, understand and utilize Kambi’s offering tools

Our vision is to create the world’s leading sports betting experiences, together with our partners.

Interact with regulatory bodies for approval of events & wagers