Onboarding Lead Jobs
By EV Connect At Los Angeles Metropolitan Area, United States
Meet/exceed all SLA requirements specific to contacting and onboarding all customers within the required timeframe.
Guide customers through a 1on1 experience to set them up for success with their new EV Connect software portal.
Complete all administrative requirements to successfully onboard the customer.
Minimum 5 years customer service experience in the E-Mobility space
Execute all onboarding activities for EV Connect site hosts.
Support the Customer Success Team with any applicable renewal/growth opportunities.