Office Manager And Customer Service Jobs in Iowa

Year End Project Management support for US and Puerto Rico

Case system management and resolution (Service Now, ADP KBISS)

Manage supplier support center performance, case volumes and trends.

Responsible for updating Knowledgebase and frequently reviewing articles for enhancements or additional support for the call center.

Manage Payroll Overpayments functions, stop payment and stale checks processes

Manage all Union and Payroll related escalations with site staff, Labor Relations and Union representation.