Office Assistant/ Customer Service Representative
By Appliance pro At Schererville, IN, United States
Knowledge of appliances is a plus but not a requirement.
Knowledge of Microsoft Word, Microsoft Excel, Facebook, and other social media platforms.
Attention to detail and good organizational skills required.
This Candidate Responsibilities Will Include
Scheduling and dispatching service calls to Technicians.
Answering basic technical questions (we will train you for this).

Are you looking for an exciting opportunity to use your customer service and office assistant skills? We have the perfect job for you! We are looking for an experienced Office Assistant to join our team and provide exceptional customer service to our clients. You will be responsible for managing customer inquiries, scheduling appointments, and providing administrative support. If you are a motivated individual with excellent communication and organizational skills, this is the job for you!

What is Office Assistant Customer Service managment Skills Required?

• Excellent customer service skills
• Excellent communication and interpersonal skills
• Ability to multi-task and prioritize tasks
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office Suite
• Knowledge of office management systems and procedures
• Excellent organizational and time management skills
• Ability to handle confidential information

What is Office Assistant Customer Service managment Qualifications?

• High school diploma or equivalent
• Previous experience in customer service or office administration
• Knowledge of customer service principles and practices
• Knowledge of administrative and clerical procedures

What is Office Assistant Customer Service managment Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of administrative and clerical procedures
• Knowledge of office management systems and procedures
• Knowledge of customer service software, databases and tools

What is Office Assistant Customer Service managment Experience?

• Previous experience in customer service or office administration
• Previous experience in a customer service role

What is Office Assistant Customer Service managment Responsibilities?

• Provide excellent customer service to clients
• Answer customer inquiries via phone, email, and in-person
• Process customer orders and payments
• Maintain customer records and accounts
• Handle customer complaints and resolve issues
• Monitor customer service metrics and report on performance
• Assist with office management tasks such as filing, data entry, and scheduling