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Noc Tech Jobs in Michigan

Noc Analyst Ii Jobs
By Brooksource At Charlotte Metro, United States
Job-specific knowledge, skills or abilities: One year experience with Microsoft (MS) Windows Operating Systems and MS Office.
Able to resolve complex issues that require significant freedom of action and sound judgment with little management oversight.
Expert working knowledge of the telecommunications systems, associated safety policies, practices, work procedures and regulatory requirements.
Prior work experience in an Operations Center environment
Experience with CISCO network implements, Transport related technologies or Voice/ Cellular troubleshooting.
Experience with position specific technical Software and Hardware.
Noc Analyst Jobs
By Eliassen Group At Charlotte Metro, United States
Establish factual data to allow management and vendors to understand the problem and prevent reoccurrence.
Manage and correlate multiple trouble reports.
Manage and guide restoration bridges during outage conditions
Provide direct support to technicians in restoration activities associated with alarm and/or outage conditions of elements managed.
Knowledge of equipment-specific maintenance procedures and can assist field ops in equipment restoration.
Maintain excellent acknowledgment and response time to alarms and customer calls.

Are you looking for a job that combines your technical skills with the opportunity to help people? Look no further! We are looking for a Noc Tech to join our team and provide technical support to our customers. You'll be responsible for troubleshooting and resolving technical issues, as well as providing customer service. If you're looking for a challenging and rewarding career, this is the job for you!

Overview:

NOC Techs are responsible for monitoring and maintaining the performance of computer networks and systems. They are responsible for troubleshooting and resolving network and system issues, as well as providing technical support to customers.

Detailed Job Description:

NOC Techs are responsible for monitoring and maintaining the performance of computer networks and systems. This includes monitoring network performance, troubleshooting and resolving network and system issues, and providing technical support to customers. They must be able to identify and resolve problems quickly and efficiently. NOC Techs must also be able to communicate effectively with customers and other technical staff.

What is Noc Tech Job Skills Required?

• Knowledge of network protocols, such as TCP/IP, DNS, and DHCP
• Knowledge of network security principles
• Knowledge of network monitoring tools
• Ability to troubleshoot network and system issues
• Ability to provide technical support to customers
• Excellent communication and customer service skills
• Ability to work independently and as part of a team

What is Noc Tech Job Qualifications?

• Bachelor’s degree in Computer Science, Information Technology, or related field
• Relevant certifications, such as CCNA, CCNP, or Network+
• Previous experience in a network operations center or similar environment

What is Noc Tech Job Knowledge?

• Knowledge of network protocols, such as TCP/IP, DNS, and DHCP
• Knowledge of network security principles
• Knowledge of network monitoring tools
• Knowledge of network troubleshooting techniques

What is Noc Tech Job Experience?

• Previous experience in a network operations center or similar environment
• Previous experience in providing technical support to customers

What is Noc Tech Job Responsibilities?

• Monitor network performance and identify potential issues
• Troubleshoot and resolve network and system issues
• Provide technical support to customers
• Communicate effectively with customers and other technical staff
• Maintain documentation of network and system configurations
• Update network and system configurations as needed