Network Technician Associate Through Senior Jobs

Reports to the NOC Manager, or the Run or Build Manager of Network Services.

Interacts with others to resolve issues within a timely manner.

Installs, configures, maintains, and troubleshoots network services and devices.

Interacts with customers to resolve network issues.

Has strong technical aptitude about troubleshooting and testing activities related to network services.

Performs other duties as required.

Experience using and operating test equipment (remote) and diagnostic software.

Bachelor’s degree or one or more years of relevant experience in network communications.

One or more years of experience in provisioning and network connectivity activation for Layers 1, 2, and 3.

Experience with TDM/SONET/Ethernet design, engineering, and provisioning.

Experience with digital and SONET Transport - T-1, T-3, OC-3, OC-12, OC-48.

Experience installing and configuring CPE/CTE from a variety of vendors like Cisco, Juniper, Ciena, and Overture equipment.

Under direct supervision, applies knowledge of telecommunications and/or data communications and/or radio communications equipment and services which best serves the customer

Resolves routine issues regarding operations, including administration, installations, setups, error messages, on-line transactions, system status, and operations procedures

Provides preventative maintenance, troubleshooting, and quickly resolves moderately complex problems to ensure user satisfaction

Performs own work and provides assistance to others as directed

Job tasks, correctly performed, have minimal impact upon the viability of the organization

Error is readily ascertainable by the supervisor and can be corrected

Operational knowledge of network management tools/systems

Experience with multi vendor network switchers and routers and ability to navigate within and make changes to the configuration.

Experience using Tier I & Tier 2 test equipment is needed.

Strong analytical and organizational skills

Demonstrated experience in effectively prioritizing and executing tasks in a constantly changing environment

Will be assisting with the network refresh, rack and stack equipment and help with migrations.

Document work orders (WO)/preventative maintenance (PM's) using computerized maintenance management system (SAP-PPM Plant Maintenance)

Effectively communicate with machine operators, peers, supervisors and all levels of management on a daily basis

Technical/ Trade certification in welding, advanced machinist skills, fabrication, and blueprint interpretation

Technical Degree/Trade Certification OR 2+ years work experience related to industrial maintenance

Technical/ Trade Certification in: Welding, Advanced Machinist Skills, fabrication, and blueprint interpretation

Willingness to develop required technical skills in welding, basic machinist, and fabrication/layout skill sets

Education, Experience, & Skill Requirements

Work in partnership with engineering, project management, and other technician groups across Oncor to implement communications solutions

Plan and implement changes to the transport network while ensuring adherence to all change management policies and procedures

Perform end-to-end analysis on the transport network using various monitoring and management tools

Education – Ability to become NERC CIP (North American Electric Reliability Corporation Critical Infrastructure Protection) certified

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities