Campus Network Support Senior
By University of Michigan At , Ann Arbor, 48109 $70,916 - $93,503 a year
Bachelor's degree in computer science and/or equivalent combination of education, certification and experience.
Competitive salary available based on qualifications, experience and education of the selected candidate.
Experience with and demonstrated knowledge of layer 2 IP networks
4 years of experience configuring and troubleshooting networking equipment in a multi-vendor IP environment .
Demonstrated experience with Spanning Tree, Link Aggregation and Router Redundancy Protocols.
Demonstrated experience with current computer technology and applications (e.g. Word, spreadsheet, and collaboration applications).

Are you looking for an exciting opportunity to use your technical skills to help others? We are looking for a Network Support Analyst to join our team and provide technical support to our customers. You will be responsible for troubleshooting network issues, configuring and maintaining network hardware, and providing customer support. If you have a passion for technology and a desire to help others, this is the perfect job for you!

Overview Network Support Analysts are responsible for providing technical support for computer networks, including hardware, software, and security. They troubleshoot network issues, install and configure network hardware and software, and maintain network security. Detailed Job Description Network Support Analysts are responsible for providing technical support for computer networks, including hardware, software, and security. They troubleshoot network issues, install and configure network hardware and software, and maintain network security. They also monitor network performance, diagnose and resolve network problems, and provide technical assistance and training to users. Network Support Analysts may also be responsible for developing and implementing network security policies and procedures. Job Skills Required
• Knowledge of computer networks, including hardware, software, and security
• Knowledge of network protocols and standards
• Knowledge of network troubleshooting techniques
• Ability to install and configure network hardware and software
• Ability to diagnose and resolve network problems
• Ability to provide technical assistance and training to users
• Ability to develop and implement network security policies and procedures
• Excellent communication and customer service skills
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or a related field
• Relevant certifications, such as CompTIA Network+ or Cisco Certified Network Associate (CCNA)
• Previous experience in a network support role
Job Knowledge
• Knowledge of computer networks, including hardware, software, and security
• Knowledge of network protocols and standards
• Knowledge of network troubleshooting techniques
• Knowledge of network security policies and procedures
Job Experience
• Previous experience in a network support role
Job Responsibilities
• Troubleshoot network issues
• Install and configure network hardware and software
• Monitor network performance
• Diagnose and resolve network problems
• Provide technical assistance and training to users
• Develop and implement network security policies and procedures