Customer Service Network Operator
By Mediacom Communications Corporation At , West Des Moines, 50266 $16.50 - $18.00 an hour
Prioritize, assign, and dispatch work for maintenance technicians via Workforce Management
Education Enrichment up to $5,000 per year for qualified employees!
1+ years of experience in customer service, telecommunications industry a plus.
Strong oral communication and interpersonal skills.
Excellent planning skills with a track record of successful accomplishments.
Work Location: Hybrid remote in West Des Moines, IA 50266
Customer Service - Network Operator
By Mediacom Communications Corporation At , West Des Moines, 50266 $16.50 - $18.00 an hour
Prioritize, assign, and dispatch work for maintenance technicians via Workforce Management
Education Enrichment up to $5,000 per year for qualified employees!
1+ years of experience in customer service, telecommunications industry a plus.
Strong oral communication and interpersonal skills.
Excellent planning skills with a track record of successful accomplishments.
Work Location: Hybrid remote in West Des Moines, IA 50266
Customer Service / Network Operator
By Mediacom Communications Corporation At , West Des Moines, 50266, Ia $16.25 - $18.00 an hour
Prioritizes, assigns, and dispatches work for maintenance technicians via Workforce Management
Full-time with benefits; health, medical, dental vision and more!
1+ years of experience in telecommunications industry or customer service.
Strong oral communication and interpersonal skills.
Work Location: Hybrid remote in West Des Moines, IA 50266
Paid vacation and paid flex time!

Are you looking for a career that will let you use your technical skills to make a real difference? Join our team as a Network Operator and help us keep our networks running smoothly and securely! With our competitive salary and benefits, you'll have the opportunity to work with cutting-edge technology and make a lasting impact.

Overview A Network Operator is responsible for the installation, maintenance, and troubleshooting of network systems and equipment. They are responsible for ensuring that the network is running efficiently and securely. They must be able to identify and resolve any network issues that arise. Detailed Job Description Network Operators are responsible for the installation, maintenance, and troubleshooting of network systems and equipment. They must be able to configure, monitor, and maintain network hardware and software, including routers, switches, firewalls, and other network devices. They must also be able to troubleshoot network issues and identify and resolve any problems that arise. Network Operators must be able to work with other IT professionals to ensure that the network is running efficiently and securely. Network Operator Job Skills Required
• Knowledge of network hardware and software
• Knowledge of network protocols and technologies
• Ability to troubleshoot network issues
• Ability to configure and maintain network hardware and software
• Knowledge of security protocols and best practices
• Ability to work with other IT professionals
• Excellent communication and problem-solving skills
Network Operator Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or a related field
• Certification in network technologies (e.g. Cisco Certified Network Associate (CCNA))
• Experience in network administration and troubleshooting
• Knowledge of network security protocols and best practices
Network Operator Job Knowledge
• Knowledge of network hardware and software
• Knowledge of network protocols and technologies
• Knowledge of security protocols and best practices
• Knowledge of network troubleshooting techniques
Network Operator Job Experience
• Experience in network administration and troubleshooting
• Experience in configuring and maintaining network hardware and software
• Experience in troubleshooting network issues
Network Operator Job Responsibilities
• Install, configure, and maintain network hardware and software
• Monitor network performance and security
• Troubleshoot network issues
• Identify and resolve any network problems
• Work with other IT professionals to ensure network efficiency and security
• Maintain documentation of network configurations and changes